To be admitted to ILSC, prospective students must submit a valid copy of international ID (such as a passport or Driver's License) along with a signed copy of the application form (as noted on page 1, a parent/guardian must also sign if the student is a minor).
ILSC has monthly session start dates. Students can also commence their studies on any Monday during most of the year.
Minimum age for general studies and most specialty programs is 16* at the commencement of studies.
*For ILSC’s Junior programs, students must be between 10–17 years old, and a different set of policies and procedures applies—please refer to the Junior Program application form to see the applicable junior program policies and student contract.
ILSC Language Schools encourages applications from prospective students who seriously intend to study at our schools to further their education in Canada. To that end, potential students must comply with Canada’s federal and provincial laws and understand the gravity of providing false information or misrepresenting themselves to immigration authorities, to ILSC, or to any other government agency.
ILSC encourages an open dialogue between all students and school staff. In the event of a dispute between ILSC and a student, the following dispute resolution policy shall be followed.
Step 1: An open dialogue between the student and their Program Director (or another Program Director in their absence) shall take place in the hope of finding a quick and mutually acceptable solution to the dispute.
Step 2: In the event that Step 1 is not successful, a meeting shall be convened between the student and the Academic Director (or a different Program Director from Step 1 in their absence or if they are named in the complaint) in the hope of finding a mutually acceptable solution to the dispute. (This will take place within 1 week after the unsuccessful attempt outlined in step #1)
Step 3: If Step 2 proves to be unsuccessful, the student shall submit their complaint in writing, and the Director (or the Academic Director in their absence or if they are named in the complaint) shall respond in writing, outlining solutions to the dispute. (This will take place as soon as possible and no later than within 15 work days of receiving the letter).
Step 4: The mediator must be impartial and mediation shall take place at the earliest date possible once a mediator has been identified.For steps 2 to 4: a student who makes a complaint, may be represented by and agent or a lawyer.
Step 5: If the dispute remains unresolved after Step 4, ILSC students may file their complaint with the Private Training Institutions Branch (PTIB) of BC for Vancouver campus students, or Languages Canada for Toronto or Montreal students.
Students are expected to attend class regularly. They must attend 80% of their classes each session as part of the requirement to receive a credit for each course taken. If a student is absent for more than 20% of the overall study period, the official ILSC certificate will not be given.
All students are expected to be on time to classes.
Attendance, punctuality and participation are important parts of learning.
- Students who come to class every day learn more English.
- Students who come to class on time don’t miss important parts of the lesson.
- Students who come to class on time join with the other students and the teacher in getting the class off to a good start.
Penalties will apply to those who arrive late:
- If a student arrives between 1 and 15 minutes late for class, 15 minutes will be deducted.
- If a student arrives later than 15 minutes after the class start time, the student may either be allowed to enter the class quietly or asked to return after the break. 90 minutes will be deducted.
- If a student leaves or arrives at the break, 90 minutes will be deducted.
- If a student develops a habit of being late or skipping classes, he/she may be referred for counselling.
- Students who arrive late are expected to catch up on what they missed. If a student requires additional information to catch up, he/she should request it from the teacher at an appropriate, non-intrusive time.
- Continual problems with attendance and lateness may result in dismissal. See the Dismissal Policy.
In Vancouver, if you miss lessons, then you must tell us as soon as possible. You can email studentservices.vancouver@ilsc.com. You can also visit your student advisor if you wish to talk to someone.
- If the institution receives tuition from the student, or the person who paid on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled if:
a) the institution receives a notice of withdrawal from the student no later than seven days after the effective contract date and before the contract start date;
b) the student, or the student’s parent or legal guardian, signs the student enrolment contract seven days or less before the contract start date and ILSC receives a notice of withdrawal from the student between the date the student, or the student’s parent or legal guardian, signed the student enrolment contract and the contract start date; or
c) the student does not attend a work experience component and ILSC does not provide all of the hours of instruction of the work experience component within 30 days of the contract end date.
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The institution will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.
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If a student does not attend any of the first 30% of the hours of instruction to be provided during the contract term, ILSC may retain up to 50% of the tuition paid under the student enrolment contract unless the program is provided solely through distance education.
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Unless the program is provided solely through distance education, if ILSC receives a notice of withdrawal from a student:
a) more than seven days after the effective contract date and
(i) at least 30 days before the contract start date, ILSC may retain up to 10% of the tuition due under the student enrolment contract, to a maximum of $1,000.
(ii) less than 30 days before the contract start date, ILSC may retain up to 20% of the tuition due under the student enrolment contract, to a maximum of $1,300.
b) and after the contract start date
(i) and up to and including 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
(ii) and after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, ILSC may retain up to 50% of the tuition due under the student enrolment contract.
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Unless the program is provided solely through distance education, if the institution provides a notice of dismissal to a student and the date the institution delivers the notice to the student is:
a)and up to and including 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
b) after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, ILSC may retain up to 50% of the tuition due under the student enrolment contract.
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If the institution provides the program solely through distance education and the institution receives a student’s notice of withdrawal or the institution delivers a notice of dismissal to the student and:
a) the student has completed and received an evaluation of his or her performance for at least 30% of the hours of instruction to be provided during the contract term, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
b) the student has completed and received an evaluation of his or her performance for more than 30% but less than 50% of the program, the institution may retain up to 50% of the tuition due under the student enrolment contract.
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The institution will refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or the institution provides a notice of dismissal to the student.
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Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:
a) of the date the institution receives a student’s notice of withdrawal,
b) of the date the institution provides a notice of dismissal to the student,
c) of the date that the registrar provides notice to ILSC that the institution is not complying with section 1(c) or 2 of this policy, or
d) after the first 30% of the hours of instruction if section 3 of this policy applies.
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If an international student delivers a copy of a refusal of a study permit to the institution, sections 1(a), 1(b), 4, 7, and 8 of this policy apply as if the copy of the refusal were a notice of withdrawal, unless:
a) the international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit, or
b) the program is provided solely through distance education.
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Change of schedules is considered the same as withdrawal. i.e. for a schedule change of Full-Time Intensive (30 lessons/week) to Full-Time (24 lessons/week), you will have to withdraw from the whole program and re-apply for the Full-Time program.
- A student may be entitled to a refund of tuition fees in the event that:
a) The student provides written notice to ILSC that he or she is withdrawing from the program; OR
b) ILSC provides written notice to the student advising that the student has been dismissed from the program.
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The written notice of withdrawal or dismissal may be delivered in any manner provided that a receipt or other verification is available that indicates the date on which the notice is delivered.
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The notice of withdrawal or dismissal is deemed to be effective from the date it is delivered.
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The refund to which a student is entitled is calculated on the total tuition fees due under the contract. Where total tuition fees have not yet been collected, ILSC is not responsible for refunding more than has been collected to date and a student may be required to make up for monies due under the contract.
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If ILSC has received fees in excess of the amount it is entitled to under the student contract, the excess amount must be refunded.
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If your study permit or visa is denied, ILSC will retain the cancellation fee of $200.00 (non refundable) and, if applicable, the $230 accommodation registration fee.
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Refund policy for students:
a) Refunds before the program of study begins:
(i) If written notice of withdrawal is received by ILSC within 7 days after the contract is made, and before the commencement of the period of instruction specified in the contract, ILSC may retain 5% of the total tuition and fees due under the contract to a maximum of $250.
(ii) If written notice of withdrawal is received by ILSC 30 days or more before the commencement of the period of instruction specified in the contract and more than 7 days after the contract was made, ILSC may retain 10% of total tuition only due under the contract to a maximum of $1000.
(iii) Subject to Section 7 (a) (i) above, if written notice of withdrawal is received by ILSC less than 30 days before the commencement of the period of instruction specified in the contract, and more than 7 days after the contract was made, ILSC may retain 20% of the total tuition only, due under the contract to a maximum of $1300.
b) Refunds after the program of study starts:
(i) If written notice of withdrawal is received by ILSC or a student is dismissed before 10% of the period of instruction specified in the contract has elapsed, ILSC may retain 30% of the tuition due under the contract.
(ii) If written notice of withdrawal is received by ILSC, or a student is dismissed after 10% and before 30% of the period of instruction specified in the contract has elapsed, ILSC may retain 50% of the tuition due under the contract.
(iii) If a student withdraws or is dismissed after 30% of the period of instruction specified in the contract has elapsed, no refund is required. -
Where a student did not meet ILSC’s specific minimum requirements for admission through no misrepresentation or fault of their own, ILSC must refund all tuition and fees paid under the contract, less the applicable non-refundable student application or registration fee. If an international student misuses or misrepresents himself/herself to the institution, the institution may retain up to 50% of the tuition due under the student enrolment contract, to a maximum of $2,000.
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Where a student withdraws or is dismissed from their program, they are entitled to 100% refund of any as-yet to be received consumables that have been pre-paid.
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Where a student withdraws or is dismissed from their program after receiving technical equipment from ILSC free of charge:
a) The student must return the equipment unopened or as issued within 14 calendar days; AND
b) If the student fails to return the equipment as set out above, ILSC may deduct the reasonable cost of the equipment from any amount to be refunded to the student.
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Refunds owed to students must be paid within 30 days of ILSC receiving written notification of withdrawal and all required supporting documentation, or within 30 days of an institution’s written notice of dismissal.
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Where the delivery of the program of study is through home study or distance education, refunds must be based on the percent of the program of study completed at the rates as set out in Section 7 above.
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Change of schedules is considered the same as cancellation. i.e. for a schedule change of Full-Time Intensive (30 lessons/week) to Full-Time (24 lessons/week), you will have to cancel the whole program and re-apply for the Full-Time program.
The ILSC Education Group Inc. (ILSC-Vancouver, ILSC-Toronto, and ILSC-Montréal) offers programs and courses that are primarily delivered through classroom instruction. Some programs include additional activity components that may take place outside of the classroom.
In order to protect the English or French* speaking environment, we have an English/French* Only Policy in the school. This means that whenever you are in the school or participating in school activities, you must speak English or French (whichever language you are studying.)
If you violate the policy, the following rules apply:
- FIRST OFFENCE: The student will be given a written warning.
- SECOND OFFENCE: The student will be suspended from school for 1 day.
- THIRD OFFENCE: The student will be suspended from school for 3 days.
- FOURTH OFFENCE: The student will be suspended from school for one week, and, if applicable, a letter will be sent to their agent and/or parents.
After the fourth offence, a student may be dismissed in line with the dismissal policy.
The English Policy is in place to help you and your fellow students get the most out of your language learning experience at ILSC. We expect all students to follow and respect this policy and are sure you will see your language skills improve as a result.
*French only applies in Montreal only.
Students complete an assessment test on their first day at the school in order to ensure they are placed at the correct level.
Most students will complete one academic level within 8 weeks.
Every study session (4 weeks), teachers provide students with at Student Progress Report (SPR). Students must earn at least 70% on their Student Progress Report to move to the next level. The Student Progress report assesses student performance in class (speaking skills, grammar skills, etc.) and assessment results (tests, homework, quizzes, etc.).
Students will receive a certificate of completion at the end of their studies as long as they have met the attendance requirement. Students will also receive additional certificates for most specialty programs upon successful completion of program requirements.
In cases where a student wishes to appeal a teacher’s assessment, the student can meet with a program director or designate. A review of the student’s attendance and academic progress will be done. The final assessments and reports will be reviewed. In cases where there is reason to question the final result, the student may be asked to complete a writing prompt and/or interview. The outcome of the appeal will be explained to the student, and a record kept.
In cases where a student wishes to appeal his initial assessment, the student’s placement results will be reviewed by a second academic staff and an explanation of the decision will be provided.
Canadian Society recognizes differences and diversity. This requires that all people be treated with dignity and respect. As one of the School’s explicit goals is to keep developing a humanist, people-caring community, it is school policy to support these principles, and to maintain an environment free from all types of personal discrimination and harassment, or bullying.
All students are assigned to Student Advisors based on their nationality. Students are encouraged to speak with their Student Advisor if they feel unsafe in any way while studying at the school. Teachers are in daily contact with students, and are often the first to recognize if a student is experiencing personal challenges.
Teachers are encouraged to refer students to Program Directors or Student Advisors if they are expressing discontent. Teachers are expected to communicate to Program Directors in cases where students’ behavior is viewed as inappropriate or unacceptable. In cases where counselling does not yield positive results, the student may be suspended from further study. In cases where behavior is extremely offensive or hurtful, the student may be dismissed from the school.
The Code of Conduct students are expected to follow includes:
- Attend school in accordance with the attendance policy.
- Speak English in the college in accordance with the English Only Policy.
- Treat all students and staff with dignity and respect.
- Refrain from any disruptive or offensive classroom behaviour.
- Follow the Cell Phone / Electronics Policy during class.
- Complete all assignments and examinations on the scheduled completion dates.
- Refrain from cheating or plagiarising in completing class assignments.
- Ensure that outstanding tuition fees are paid.
- Treat school property with respect.
- Refrain from bringing weapons of any kind (i.e. knives, guns) to school.
- Refrain from bringing any alcohol or any prohibited mood altering substances to the Institution.
- Refrain from making inappropriate remarks concerning another student or staff’s ethnicity, race, religion or sexual orientation.
- Any other conduct which is determined to be detrimental or damaging to the other students, staff members or the Institution.
Whenever a student has repeatedly demonstrated unprofessional behavior, against the Code of Conduct, that student will be placed on probation. The student may receive a verbal warning for the first offence; however the incident must be documented and kept in the student file. On the second occurrence, the student receives a letter of probation, where the incident is stated and the conditions of the probation are outlined.
The student will be dismissed from the school when it becomes apparent that there is neither the desire nor the ability of complying with the probation terms. It is necessary to supply the student with a letter and at the same time a statement of charges. In all cases the probation and dismissal must be well documented. This means that under normal circumstances the student must have advance knowledge that dismissal is a real possibility should the student fail to meet the probation terms.
Any of the following, if substantiated, will result in immediate dismissal without a warning letter or probationary period, and police will be summoned, as required:
- Sexual assault.
- Physical assault or other violent acts committed on or off campus against any student.
- Verbal abuse or threats.
- Vandalism of school property.
- Theft.
Concerns related to a student’s conduct shall be referred to the Program Directors to process in accordance with this policy.
In Vancouver, if you miss lessons, then you must tell us as soon as possible. You can email
studentservices.vancouver[at]ilsc.com[dot] You can also visit your student advisor if you wish to talk
to someone.
View our Accommodation Booking Policy.
ILSC-Toronto is designated by the Ontario Ministry of Training, Colleges and Universities (the “Ministry”) to host international students under Canada’s new International Student Program.
As part of the designation and renewal processes under the International Student Program, the Ministry can conduct a site assessment at any time to verify the information in ILSC-Toronto’s application with respect to its educational policies and procedures for all students. As part of any site assessment, the Ministry needs to review a representative sample of student records, such as student contracts, registration forms, records of enrollment, documents pertaining to academic assessment and progress, and other documents contained in the student file. This is to ensure that ILSC-Toronto has implemented educational policies and procedures for both its international and domestic students. As such, the Ministry may need to make copies of student records in order to complete the designation process, which requires student consent to access the personal information you have provided to the school.
ILSC-Toronto is also required to share enrollment information and reporting with Immigration, Refugees and Citizenship Canada (IRCC) as a condition of being a designated institution approved under the International Student Program.
By signing the student contract listed on page 2 of this application form;
- you give consent to the Ministry to collect your personal information from your school and use it for the purposes outlined above; and
- you consent to share your attendance information with the IRCC for the purposes of the International Student Program.
The Ministry collects and uses this information under the authority of s. 38(2) of the Freedom of Information and Protection of Privacy Act and the Immigration and Refugee Protection Act (Canada) and its Regulations. Questions about the collection, use and disclosure of this information may be addressed to:
Manager, Quality and Partnerships Unit
Private Career Colleges Branch
Ministry of Training, Colleges and Universities
77 Wellesley Street West P.O. Box 977
Toronto, Ontario M7A 1N3
1-416-314-0500 or ISP.TCU@ontario.ca
ILSC’s mission is to provide students with a transformative living and learning experience. Part of our approach in preparing students for real-world expectations in higher education and in the workplace is understanding the importance of academic integrity and knowing how to contribute our ideas and our work, and attribute ideas and work to others, in an honest and ethical way. As such, ILSC expects all students to be honest in their schoolwork, assignments, and tests. We expect students to act with the utmost academic integrity and honesty at all times.
The policy has been put into place to act as a formative learning experience for the student. ILSC will offer a range of tools and guidelines in their programs to help students understand the expectations required of them regarding academic integrity.
Purpose
The purpose is to learn about, discourage, and if possible, eliminate instances of academic dishonesty with the goal of ensuring validity of results, equity for all students and upholding the integrity of assessment processes at ILSC.
This policy will define plagiarism and academic integrity for ILSC students and outline the consequences of plagiarism and academic dishonesty.
Scope
The following provisions apply to all ILSC students.
Policy
Students who do not follow the academic integrity policy will be required to follow a series of steps at the discretion of the Academic Management Team. Outlined below is the definition of plagiarism applicable to every program at ILSC.
Definition of plagiarism and academic integrity
Plagiarism is representing, intentionally or unintentionally, the words or ideas of another as one's own work without correctly acknowledging the source, in any educational setting. While the teacher will guide students through the different aspects of academic integrity and ensure that expectations are clear, it is the responsibility of the student to learn and apply the correct methods of avoiding plagiarism in class work and in assessments.
Plagiarism includes not only copying from a published source or using internet materials without appropriate acknowledgment, but also presenting another student’s work as your own. If you include outside sources in your work, you must cite these sources using the appropriate format requested by your instructor. Most instructors request current APA citation.
Self-plagiarism occurs when you submit your own previously produced work, for which you have received credit in another course. You are not allowed to self-plagiarize in any ILSC course.
If we find plagiarism in any essay or assignment, the assignment will receive a reduced grade, the academic department will be notified in writing, and further disciplinary action may be taken.
We encourage you to study together and to discuss information and concepts covered in class with other students. However, it is academically dishonest to copy from someone or to let someone copy from you. If you let someone copy your work, you and the person who copied from you will both receive a zero grade for that assignment and disciplinary action may be taken.
Plagiarism is an extremely serious offense that may result in continuing at the current level being studied.
Summary
Plagiarism = using other people’s sentences as your own in your schoolwork. A student is considered having engaged in plagiarism by:
- Copying another person’s words, ideas or media from the Internet, books, or other printed material without providing a reference. Note: You can use other people’s sentences, but you must quote/paraphrase and reference them. That means you must write the author’s name and where you found the sentences.
- Copying and handing in an essay or assignment from another student.
- Letting another student copy your essay or assignment.
- Failing to put a quotation in quotation marks.
- Giving incorrect information about the source of a quotation.
- Changing words by copying the sentence structure of a source without giving credit.
- Copying so many words or ideas from a source that it makes up most of the work, whether credit is given or not.
- Buying or selling essays or assignments
A student is considered self-plagiarizing by:
- Re-using old assignments or homework written for a different purpose or course or teacher
Academic Dishonesty:
Here are some examples:
- Receiving help from another person on homework, essays, quizzes, assignments and/or exams
- Taking a test or exam for another student
- Letting a student take a test or exam for you
- Copying from another student
- Giving other students any information about exam questions before, during, or after the exam
- Using unauthorized information (notes, smart phone, internet) during a test or exam
- Allowing another student to copy your essay, homework, assignment, or exam
- Copying from another student (copying includes paraphrasing or summarizing)
- Using digital translation tools such as Google Translate to translate material written in the student’s native language to English and submitting it for assessment
- Using artificial intelligence (text generating) software, digital paraphrasing or language enhancement tools to write or modify material written either in the student’s native language or in English and submitting it for assessment
Online studies/assessments:
- Class Attendance: To be able to fully participate in class, students must keep their cameras on, unless prior written approval is obtained from the Academic Management Team. If students join class without their camera on, students will be considered as not attending that class.
- Assessments: Cameras must be activated during the entirety of assessments and focused on the head and shoulders of the examinee with the student facing the camera directly. Shaded eyewear is not permitted without a medical note. It is the student's responsibility to ensure their equipment is functioning during the assessment. If the camera is off, the assessment will not be graded.
Academic Integrity Steps:
First occurrence
- The instructor will meet with the student if s/he thinks the student has been academically dishonest or has plagiarised on the specific assignment.
- The instructor will review the Academic Integrity Policy with the student and provide a verbal warning.
- The instructor will assess the non-plagiarized portion or may not include the assessment piece in the overall grading.
- The instructor will note the incident on the student file.
- The student may receive academic advising.
Second occurrence
- The instructor will meet with the student if s/he thinks the student has been academically dishonest or plagiarised on the specific assignment.
- The instructor will remind the student that this is not the first incident.
- The instructor will report the student and details to Academic Management.
- The Academic Management Team will meet with the student. If the Academic Management Team finds the student has been academically dishonest or has plagiarised, s/he will re-explain ILSC's Academic Integrity Policy and apply the discipline rules, as outlined below, for plagiarism and academic dishonesty:
- The student will be notified in writing of the second offence.
- The student will be graded on the non-plagiarized portion of the assessment provided. Plagiarized portions will not be graded. OR
- The student may be given a second assessment and submit it by a new deadline, (depending on the type of assessment, the second assessment may not be possible, such as a quiz). The student will receive a 20% reduction on their resubmitted assignment, therefore, might not meet the promotion criteria and/or receive credit for the course.
- The offence will be added to the student’s file.
Third occurrence
- he instructor will meet with the student if s/he thinks the student has been academically dishonest or plagiarised on the specific assignment.
- The instructor will remind the student that this is the third incident.
- The instructor will report the student and details to the Academic Management Team.
- The Academic Management Team will meet with the student. If the Academic Management Team finds the student has been academically dishonest or has plagiarised, s/he will re-explain ILSC's Academic Integrity Policy and apply the discipline rules, as outlined below, for plagiarism and academic dishonesty:
- The student will be notified in writing of the third offence.
- The student will be given a zero grade for the assignment with no opportunity to resubmit. The student might not meet the promotion criteria.
- The student will be placed on academic probation in accordance with ILSC’s Academic Probation Policy.
- Academic Management will review the student’s file and the student may not receive a Graduation Certificate or Pathway Completion Letter. If the student is a pathway student, they may be removed from the pathway program.
- The offence will be added to the student’s file.
- The student may appeal the decision to the Academic Management team. Please refer to the appeals process as outlined in the student handbook.
Purpose
ILSC Vancouver is committed to providing its students with an educational environment free from sexual misconduct and treating its students who report incidents with dignity and respect. As part of this ongoing commitment, ILSC Vancouver has adopted this policy, which defines sexual misconduct and outlines related training, reporting, investigative and disciplinary responses to complaints made by its students of incidents that have occurred on its campus, or at one of its events and involve its students.
Scope
This policy and its related procedures apply to all ILSC Vancouver students while they are on Campus property, or off Campus property while engaging in Campus-related activity, acting in a capacity defined by their relationship to the Campus or interacting with persons known to them because of their relationship to the Campus, regardless of whether the incident occurs on or off campus. For the purposes of investigations, outcomes and corrective actions, including discipline, this policy applies only to sexual misconduct by a Campus member against another Campus member.
Definitions
Sexual misconduct refers to a spectrum of non-consensual sexual contact and behaviour including the following:
- sexual assault
- sexual exploitation
- sexual harassment
- stalking
- indecent exposure
- voyeurism
- the distribution of a sexually explicit photograph or video of a person to one or more persons other than the person in the photograph or video without the consent of the person in the photograph or video and with the intent to distress the person in the photograph or video
- the attempt to commit an act of sexual misconduct; and
- The person accused of engaging in sexual misconduct will be referred
The person accused of engaging in sexual misconduct will be referred to as the “Respondent” and the person making the allegation as the “Complainant”.
For the purpose of this policy, a complaint is when the Complainant provides notification to ILSC Vancouver of an incident of sexual misconduct. This could be accompanied by a request for action (actionable complaint), or it could be when a student chooses to tell someone about their experience of sexual misconduct but does not necessarily want to move forward with any formal process at that time.
A report is a formal notification of an incident of sexual misconduct to ILSC Vancouver accompanied by a request for action.
Making a Complaint or Report of Sexual Misconduct Involving a Student
- A student may choose to disclose sexual misconduct without making a formal/actionable complaint or report. In these circumstances, a disclosure may not result in an actionable complaint or report being made and, therefore, may not initiate a formal process. A student will not be required or pressured to make a report.
- ILSC Vancouver will act in accordance with procedural fairness in dealing with all allegations of sexual misconduct.
- The process for making a complaint or report about sexual misconduct involving a student is as follows:
- A student or any other member of the ILSC Vancouver Community who has experienced sexual misconduct involving a student, may file a complaint or report under this policy by submitting the complaint or report in writing to the Director, ILSC Vancouver. Should this person be absent, the student shall submit the complaint or report to the Director of Studies of ILSC Vancouver
- The complaint or report should be submitted in a written statement form and include the relevant details about the alleged incident, such as date and time of the incident, persons involved, list of any potential witnesses, relevant documents, including any social media communications or other supporting evidence.
- A clear request for action must be included in the complaint or report, should a student want to move forward with a formal process.
- A Complainant has the right to withdraw a complaint or report at any stage of the process. However, ILSC Vancouver may continue to act on the matter in order to comply with its obligations under the policy or legal obligations.
Responding to a Complaint or Report of Sexual Misconduct Involving a Student
The process for responding to a complaint or report of sexual misconduct involving a student is as follows:
- Upon receipt of a complaint, the Director, ILSC Vancouver will conduct an initial review, within five (5) business days, to determine whether the allegations in the complaint fall under the scope of this policy.
- If the Director, ILSC Vancouver determines that the allegations do not fall within the scope of this policy, they will advise the Complainant of this decision along with reasons. In cases where the complaint discloses other kinds of misconduct, the Campus may need to act on it under another policy or process.
- If the Director, ILSC Vancouver determines that the complaint falls within the scope of this policy, they will:
- Determine whether the incident should be referred immediately to the police.
- Determine if an alternative resolution process would be appropriate, discuss options with the Complainant.
- If alternative resolution is not appropriate, determine whether an investigation should proceed and if the Complainant wishes to participate in an investigation.
- Determine who should conduct the investigation having regard to the seriousness of the allegation and the parties involved.
- Determine what interim measures ought to be put in place pending the investigation process such as removal of the Respondent or seeking alternate methods of providing necessary course studies.
- Once an investigation is initiated, the following will occur:
- The Complainant and the Respondent will be advised that they may ask another person to be present throughout the investigation.
- Determine if an alternative resolution process would be appropriate, discuss options with the Complainant.
- Interviewing the Complainant to ensure a complete understanding of the allegation and gathering additional information that may not have been included in the written complaint.
- Informing and interviewing the Respondent of the complaint, providing details of the allegations and giving the Respondent an opportunity to respond to those allegations and to provide any witnesses the Respondent feels are essential to the investigation.
- Interviewing any person involved or who has, or may have, knowledge of the incident and any identified witnesses.
- Providing reasonable updates to the Complainant and the Respondent about the status of the investigation.
- Following the investigation, the Director, ILSC Vancouver will:
- Review all evidence collected during the investigation.
- Determine whether sexual misconduct occurred; and if so
- Determine what disciplinary action, if any, should be taken.
- If it is determined by ILSC Vancouver that the Respondent did engage in sexual misconduct, immediate disciplinary or corrective action will be taken. This may include:
- Disciplinary action up to and including termination of employment of instructors or staff; or
- Expulsion of a student; and /or
- The placement of certain restrictions on the Respondent’s ability to access certain premises or facilities; and/or
- Any other actions that may be appropriate in the circumstances.
- Should the Complainant or the Respondent disagree with the decision resulting from the investigation, they may appeal the decision in writing within five (5) business days addressed to the Vice President of Canadian Operations.
Contact Information
Director, ILSC Vancouver: Mardy.Arenas@ilsc.com
Director of Studies, ILSC Vancouver: Sonia.Fantazzi@ilsc.com
Vice President of Canadian Operations: Nadine.Baladi@ilsc.com
Reprisal
It is contrary to this policy for an institution to retaliate, engage in reprisals or threaten to retaliate in relation to a complaint or a report. Any processes undertaken pursuant to this policy will be based on the principles of administrative fairness. All parties involved will be treated with dignity and respect.
Confidentiality and Information Sharing
All information related to a complaint or report is confidential and will not be shared without the written consent of the parties, subject to the following exceptions:
- If an individual is at imminent risk of severe or life-threatening self-harm.
- If an individual is at imminent risk of harming another.
- There are reasonable grounds to believe that others in the institutional community may be at significant risk of harm based on the information provided.
- Where reporting is required by law.
- Where it is necessary to ensure procedural fairness in an investigation or other response to a complaint or report.
Review
In consultation with students and other members of the ILSC Vancouver community including faculty, staff and administration, the Sexual Misconduct Policy shall be reviewed at least once every three years and amended where appropriate.
Related Legislation and Institutional Policies
Legislation
Criminal Code of Canada
Freedom of Information and Protection of Privacy Act
Human Rights Code
Sexual Violence and Misconduct Policy Act (Bill 23-2016)
Worker’s Compensation Act; Occupational Health & Safety Regulation Part 4
ILSC Vancouver Policies
Code of Conduct
Respectful and Fair Treatment of Students Policy
Dispute Resolution Policy
Student Dismissal Policy
ILSC Vancouver is certified with the Private Training Institutions Branch (PTIB) of the British Columbia Ministry of Advanced Education and Skills Training.
Before you enrol at a certified private training institution, you should be aware of your rights and responsibilities.
You have the right to be treated fairly and respectfully by the institution.
You have the right to a student enrolment contract that includes the following information:
- amount of tuition and any additional fee for your program
- refund policy
- if your program includes a work experience, the requirements to participate in the work experience and the geographic area where it will be provided
- whether the program was approved by PTIB or does not require approval.
Make sure you read the contract before signing. The institution must provide you with a signed copy.
You have the right to access the institution’s dispute resolution process and to be protected against retaliation for making a complaint.
You have the right to make a claim to PTIB for a tuition refund if:
- your institution ceased to hold a certificate before you completed an approved program
- you were misled about a significant aspect of your approved program.
You must file the claim within one year of completing, being dismissed or withdrawing from your program.
For more information about PTIB and how to be an informed student, go to: http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student.
The Education Services for Overseas Students Act 2000 (ESOS Act) and related legislation is designed to protect the interests of students coming to Australia on student visas.
All students must read this document carefully before signing the application form.
- Minimum age for the enrollment is 16 years.
- Enrollment fees and accommodation placement fees are non-refundable and must be paid at the time the application is sent.
- Your program is indicated by the start and end dates on your ILSC acceptance letter and the invoice.
- All fees are non-transferrable.
- All fees must be paid in accordance with the invoice issued and are due a minimum of six weeks prior to the start of the program.
- Your information may be shared with the Australian government and regulatory bodies including the Tuition Protection Service.
ILSC Application Checklist:
- Complete and sign the application
- Fax, mail or e-mail your application form
- Pay registration fee and accommodation registration fee by one of the payment methods. After the application is accepted, we will send the Letter of Acceptance, which will give you more information about your next steps.
Payment of Fees: Fees must be paid in accordance with terms stated on the invoice. Enrollment fees and Accommodation Placement fees are non-refundable and must be paid at the time the application is sent. All fees are non-transferrable.
Start Dates: ILSC accepts new students every Monday, year round, except the last Monday of a session. If you start classes on the 2nd or 3rd Monday of a session, you may be placed in an ongoing class.
Dismissal Policy: Students must meet the course requirements at all times. If these requirements are not met, students will receive counseling, Then after appropriate warnings, students will be expelled. Likewise, if a student’s behavior is inappropriate by the school’s standards, the above procedures will be followed.
Our Commitment
- The school will make sure that you can sit down and talk with an appropriate person within 2 days of your complaint.
- We aim to have a solution presented to you within seven days.
- You may nominate a support person to accompany you at any stage of the complaints and appeals process.
- Nothing in the college’s student complaints and appeals policy negates the right of any overseas student to take action under Australia’s consumer protection laws in the case of financial disputes.
- Nothing in the college’s student complaints and appeals policy negates the right of any overseas student to pursue other legal remedies.
- If it is not possible to resolve the dispute internally, via the process above, you may choose to contact the Overseas Student Ombudsman. If you wish to lodge an external appeal or complain about this decision, you can contact the Overseas Student Ombudsman. The Overseas Student Ombudsman offers a free and independent service for overseas students who have a complaint or want to lodge an external appeal about a decision made by their private education or training provider. See the Overseas Student Ombudsman website www.ombudsman.gov.au or phone 1-300-362-072 within Australia for more information.
Course Requirements: In order to get the maximum benefit from your study at ILSC, you are expected to attend class regularly and on time. You need to attend at least 80% of your classes each session, as part of the requirement to receive a credit for each course taken. You are required to speak with your counselor if you need permission for unavoidable or excessive absences.
- Cancellations and withdrawals are subject to the conditions of the ILSC's Refund Policy.
- Starting the program on time is your responsibility. If you arrive late for the start of your course, no refund is given for the missed days.
- If you wish to downgrade your schedule after registration, you may apply the fee difference towards an extension of studies. Any extension of studies must be confirmed at the time of schedule downgrade. No credit will be kept on file, and no refunds will be given.
- If you choose to withdraw from ILSC, you must give ILSC written notice and it must be from your entire program; you cannot withdraw from selected parts of your program (i.e. the last month).
- You must leave ILSC on the date you have agreed to withdraw.
- Percentage of Program Completed = (Total Number of Days Completed) / (Total Number of Days in Program) X 100%. Weekends are not included in this calculation.
- Any refund will be paid to the person or entity that originally paid the course fee (normally the agents), where possible, in the same currency in which the fees were paid.
- ILSC will make sure that you can sit down and talk with an appropriate person within 2 days of your withdrawal request.
- Refunds are processed within 4 weeks of receiving the notice/request from the student.
- No refund will be given to students who are expelled for breaching the college's policies, unacceptable behavior or noncompliance with visa conditions.
- All bank charges incurred for refunds to be paid by the beneficiary.
- In the event of a program cancellation by ILSC, all fees will be refunded within 2 weeks.
- In the event of the school defaulting, the Refund Policy does not apply. Such situation is covered by the ESOS Act 2000 and the ESOS regulations 2001.
BEFORE YOUR PROGRAM STARTS
|
Your Refund |
When You Must Cancel |
Cancellation Fee ILSC |
|---|---|---|
|
75% (min.) |
No authorization from Australian Immigration |
25% of Total Fees ($200 max.) |
|
75% (min.) |
0 - 7 Days after making the contract |
25% of Total Fees ($400 max.) |
|
75% |
30 Days or more before the program starts |
25% of Total Fees |
|
60% |
1 - 29 Days before the program starts |
40% of Total Fees |
AFTER YOUR PROGRAM STARTS
|
Your Refund |
When You Must Cancel |
Cancellation Fee ILSC |
|---|---|---|
|
50 % |
0 - 10% of the Program Completed |
50% of Total Fees |
|
30% |
11 - 29% of the Program Completed |
70% of Total Fees |
|
No Refund |
30 - 100% of the Program Completed |
100% of Total Fees |
Tuition affected by any expulsion is covered by the tuition refund policy. There is no refund of tuition for any suspension.
In order to encourage the use of English, we have an English Only Policy in the school. This means that whenever you are in the school or participate in the class/school activities, you must speak English. Any student who fails to follow the English Only policy, will be subject to discipline up to and including suspension or expulsion. Tuition affected by any expulsion is covered by the tuition refund policy. There is no refund of tuition for any suspension.
- On or prior to your first day at ILSC, you will take the ILSC Placement Test (written and oral test) and choose your classes of interest. While an academic coordinator places you in classes that meet your interest and English level, an ILSC counselor will welcome you and provide important information that will help your studies at ILSC and life in Australia.
- Each session, ILSC offers a variety of courses to choose from. In the fourth week of each session, students will discuss the courses they want to take in the coming session with their teachers. Students will be placed in the courses of their interest if their English level is appropriate for the courses. In case scheduled classes are canceled due to low enrollment (fewer than 5 students) or are full so students cannot be placed in classes of their choice, the academic coordinator after consultation with the students will place them in the next best available class.
- Most students will complete one academic level within 8 weeks.
- Every study session (4 weeks), teachers provide students with at Student Progress Report (SPR). Students must earn at least 70% on their Student Progress Report to move to the next level. The Student Progress report assesses student performance in class (speaking skills, grammar skills, etc.) and assessment results (tests, homework, quizzes, etc.).
- Students will receive a certificate of completion at the end of their studies as long as they have met the attendance requirement. Students will also receive additional certificates for most specialty programs upon successful completion of program requirements.
Australian Society recognizes differences and diversity. This requires that all people be treated with dignity and respect. As one of the School’s explicit goals is to keep developing a humanist, people-caring community, it is school policy to support these principles, and to maintain an environment free from all types of personal discrimination and harassment, or bullying.
All students are assigned to Student Advisors based on their nationality. Students are encouraged to speak with their Student Advisor if they feel unsafe in any way while studying at the school. Teachers are in daily contact with students, and are often the first to recognize if a student is experiencing personal challenges.
ILSC Australia recognizes the right of its students to learn in an environment free from harassment, and will treat seriously allegations of harassment at ILSC Australia. All students should be aware that harassment on any of the grounds covered by the human rights legislation is unacceptable conduct at ILSC Australia and will not be tolerated. Human rights legislation includes, but it not limited to, the Anti-Discrimination Act 1991,Industrial Relations Act 1999 and the Privacy Act 1988.
Any student who is found to have engaged in harassing behavior during the period of his/her contract with ILSC Australia will be subject to discipline up to and including suspension or expulsion. Tuition affected by any expulsion is covered by the tuition refund policy. There is no refund of tuition for any suspension
- In the unlikely event that ILSC Australia is unable to deliver your course in full, you will be offered a refund of all the course money you have paid to date less any portion of the course that have been delivered. The refund will be paid to you within 2 weeks of the day on which the course ceased being provided. Alternatively, you may be offered enrollment in an alternative course at no extra cost to you. You have the right to choose whether you would prefer a full refund of course fees, or to accept a place in another course. If you choose placement in another course, we will ask you to sign a document to indicate that you accept the placement.
- In the event that ILSC Australia closes and cannot deliver the course a student has paid for, the Tuition Protection Service (TPS) will help the student find another course with minimal disruption to their studies. The TPS will use an online placement service to give the student all the information they need so they understand their options and can choose an alternative course that best suits them. Support in using the system will be available to students if they need it.
- If a student is unable to find a suitable alternative course, the TPS will refund the tuition fees that have been paid, for the part of the course that they have not yet received.
View our Accommodation Booking Policy.
Student Visa students MUST:
- Request OSHC (Overseas Student Health Cover) or obtain your own insurance
- Maintain valid OSHC for the entire length of the student visa (not the course end date)
For more information about the OSHC, check with the school or visit our website www.ilsc.com
The Code of Conduct students are expected to follow includes:
- Attend school in accordance with the attendance policy.
- Speak English in the college in accordance with the English Only Policy.
- Treat all students and staff with dignity and respect.
- Refrain from any disruptive or offensive classroom behaviour.
- Follow the Cell Phone / Electronics Policy during class.
- Complete all assignments and examinations on the scheduled completion dates.
- Refrain from cheating or plagiarising in completing class assignments.
- Ensure that outstanding tuition fees are paid.
- Treat school property with respect.
- Refrain from bringing weapons of any kind (i.e. knives, guns) to school.
- Refrain from bringing any alcohol or any prohibited mood altering substances to the Institution.
- Refrain from making inappropriate remarks concerning another student or staff’s ethnicity, race, religion or sexual orientation.
- Any other conduct which is determined to be detrimental or damaging to the other students, staff members or the Institution.
Whenever a student has repeatedly demonstrated unprofessional behavior, against the Code of Conduct, that student will be placed on probation. The student may receive a verbal warning for the first offence; however the incident must be documented and kept in the student file. On the second occurrence, the student receives a letter of probation, where the incident is stated and the conditions of the probation are outlined.
The student will be dismissed from the school when it becomes apparent that there is neither the desire nor the ability of complying with the probation terms. It is necessary to supply the student with a letter and at the same time a statement of charges. In all cases the probation and dismissal must be well documented. This means that under normal circumstances the student must have advance knowledge that dismissal is a real possibility should the student fail to meet the probation terms.
Any of the following, if substantiated, will result in immediate dismissal without a warning letter
or probationary period, and police will be summoned, as required:
- Sexual assault.
- Physical assault or other violent acts committed on or off campus against any student.
- Verbal abuse or threats.
- Vandalism of school property.
- Theft.
Concerns related to a student’s conduct shall be referred to the Program Directors to process in
accordance with this policy.
This does not remove the right to appeal under the appeals process. Students who are expelled
for the above acts will be required to stay away from the school until the appeals process is
determined. The refund policy will apply.
ILSC encourages its students to talk freely about their lives and experiences in the school and in Australia. Comments about the school’s program help everyone to learn and become better.
Students should share any difficulties or challenges they are facing. The teachers, student counselors and school administrators are available to listen to and guide students. If a student has a difficulty with the school itself, which cannot be corrected through discussion, then the student can present his/her concern in writing to the school director, who will, in discussion and in writing, address and resolve the dispute.
- This agreement does not remove the right to take action under Australia’s consumer protection laws.
- ILSC’s dispute resolution process does not circumscribe your rights to pursue other avenues and other legal remedies.
- We aim to have a solution presented to you within seven days.
- If it is not possible to resolve the dispute internally, via the process above, you may choose to contact the Overseas Student Ombudsman. If you wish to lodge an external appeal or complain about this decision, you can contact the Overseas Student Ombudsman. The Overseas Student Ombudsman offers a free and independent service for overseas students who have a complaint or want to lodge an external appeal about a decision made by their private education or training provider. See the Overseas Student Ombudsman website www.ombudsman.gov.au or phone 1-300-362-072 within Australia for more information.
ILSC’s mission is to provide students with a transformative living and learning experience. Part of our approach in preparing students for real-world expectations in higher education and in the workplace is understanding the importance of academic integrity and knowing how to contribute our ideas and our work, and attribute ideas and work to others, in an honest and ethical way. As such, ILSC expects all students to be honest in their schoolwork, assignments, and tests. We expect students to act with the utmost academic integrity and honesty at all times.
The policy has been put into place to act as a formative learning experience for the student. ILSC will offer a range of tools and guidelines in their programs to help students understand the expectations required of them regarding academic integrity.
Purpose
The purpose is to learn about, discourage, and if possible, eliminate instances of academic dishonesty with the goal of ensuring validity of results, equity for all students and upholding the integrity of assessment processes at ILSC.
This policy will define plagiarism and academic integrity for ILSC students and outline the consequences of plagiarism and academic dishonesty.
Scope
The following provisions apply to all ILSC students.
Policy
Students who do not follow the academic integrity policy will be required to follow a series of steps at the discretion of the Academic Management Team. Outlined below is the definition of plagiarism applicable to every program at ILSC.
Definition of plagiarism and academic integrity
Plagiarism is representing, intentionally or unintentionally, the words or ideas of another as one's own work without correctly acknowledging the source, in any educational setting. While the teacher will guide students through the different aspects of academic integrity and ensure that expectations are clear, it is the responsibility of the student to learn and apply the correct methods of avoiding plagiarism in class work and in assessments.
Plagiarism includes not only copying from a published source or using internet materials without appropriate acknowledgment, but also presenting another student’s work as your own. If you include outside sources in your work, you must cite these sources using the appropriate format requested by your instructor. Most instructors request current APA citation.
Self-plagiarism occurs when you submit your own previously produced work, for which you have received credit in another course. You are not allowed to self-plagiarize in any ILSC course.
If we find plagiarism in any essay or assignment, the assignment will receive a reduced grade, the academic department will be notified in writing, and further disciplinary action may be taken.
We encourage you to study together and to discuss information and concepts covered in class with other students. However, it is academically dishonest to copy from someone or to let someone copy from you. If you let someone copy your work, you and the person who copied from you will both receive a zero grade for that assignment and disciplinary action may be taken.
Plagiarism is an extremely serious offense that may result in continuing at the current level being studied.
Summary
Plagiarism = using other people’s sentences as your own in your schoolwork. A student is considered having engaged in plagiarism by:
- Copying another person’s words, ideas or media from the Internet, books, or other printed material without providing a reference. Note: You can use other people’s sentences, but you must quote/paraphrase and reference them. That means you must write the author’s name and where you found the sentences.
- Copying and handing in an essay or assignment from another student.
- Letting another student copy your essay or assignment.
- Failing to put a quotation in quotation marks.
- Giving incorrect information about the source of a quotation.
- Changing words by copying the sentence structure of a source without giving credit.
- Copying so many words or ideas from a source that it makes up most of the work, whether credit is given or not.
- Buying or selling essays or assignments
A student is considered self-plagiarizing by:
- Re-using old assignments or homework written for a different purpose or course or teacher
Academic Dishonesty:
Here are some examples:
- Receiving help from another person on homework, essays, quizzes, assignments and/or exams
- Taking a test or exam for another student
- Letting a student take a test or exam for you
- Copying from another student
- Giving other students any information about exam questions before, during, or after the exam
- Using unauthorized information (notes, smart phone, internet) during a test or exam
- Allowing another student to copy your essay, homework, assignment, or exam
- Copying from another student (copying includes paraphrasing or summarizing)
- Using digital translation tools such as Google Translate to translate material written in the student’s native language to English and submitting it for assessment
- Using artificial intelligence (text generating) software, digital paraphrasing or language enhancement tools to write or modify material written either in the student’s native language or in English and submitting it for assessment
Online studies/assessments:
- Class Attendance: To be able to fully participate in class, students must keep their cameras on, unless prior written approval is obtained from the Academic Management Team. If students join class without their camera on, students will be considered as not attending that class.
- Assessments: Cameras must be activated during the entirety of assessments and focused on the head and shoulders of the examinee with the student facing the camera directly. Shaded eyewear is not permitted without a medical note. It is the student's responsibility to ensure their equipment is functioning during the assessment. If the camera is off, the assessment will not be graded.
Academic Integrity Steps:
First occurrence
- The instructor will meet with the student if s/he thinks the student has been academically dishonest or has plagiarised on the specific assignment.
- The instructor will review the Academic Integrity Policy with the student and provide a verbal warning.
- The instructor will assess the non-plagiarized portion or may not include the assessment piece in the overall grading.
- The instructor will note the incident on the student file.
- The student may receive academic advising.
Second occurrence
- The instructor will meet with the student if s/he thinks the student has been academically dishonest or plagiarised on the specific assignment.
- The instructor will remind the student that this is not the first incident.
- The instructor will report the student and details to Academic Management.
- The Academic Management Team will meet with the student. If the Academic Management Team finds the student has been academically dishonest or has plagiarised, s/he will re-explain ILSC's Academic Integrity Policy and apply the discipline rules, as outlined below, for plagiarism and academic dishonesty:
- The student will be notified in writing of the second offence.
- The student will be graded on the non-plagiarized portion of the assessment provided. Plagiarized portions will not be graded. OR
- The student may be given a second assessment and submit it by a new deadline, (depending on the type of assessment, the second assessment may not be possible, such as a quiz). The student will receive a 20% reduction on their resubmitted assignment, therefore, might not meet the promotion criteria and/or receive credit for the course.
- The offence will be added to the student’s file.
Third occurrence
- he instructor will meet with the student if s/he thinks the student has been academically dishonest or plagiarised on the specific assignment.
- The instructor will remind the student that this is the third incident.
- The instructor will report the student and details to the Academic Management Team.
- The Academic Management Team will meet with the student. If the Academic Management Team finds the student has been academically dishonest or has plagiarised, s/he will re-explain ILSC's Academic Integrity Policy and apply the discipline rules, as outlined below, for plagiarism and academic dishonesty:
- The student will be notified in writing of the third offence.
- The student will be given a zero grade for the assignment with no opportunity to resubmit. The student might not meet the promotion criteria.
- The student will be placed on academic probation in accordance with ILSC’s Academic Probation Policy.
- Academic Management will review the student’s file and the student may not receive a Graduation Certificate or Pathway Completion Letter. If the student is a pathway student, they may be removed from the pathway program.
- The offence will be added to the student’s file.
- The student may appeal the decision to the Academic Management team. Please refer to the appeals process as outlined in the student handbook.
In order to encourage the use of English, we have an English Only Policy in the school. This means that whenever you are in the school or participate in the class/school activities, you must speak English. Any student who fails to follow the English Only policy, will be subject to discipline up to and including suspension or expulsion. Tuition affected by any expulsion is covered by the tuition refund policy. There is no refund of tuition for any suspension.
Students can talk about difficulties with their teachers, counsellors, or admin staff or Director. Students can also submit the problem in writing to the Director, who will, in writing, address and resolve the dispute. The ILSC Dismissal Policy, Waiver forms and other standard documents are provided in the orientation package that students are given on the first day of studies. These
forms can also be provided pre-arrival upon request.
Registration Fee.Registration/Assessment fee ($20) and Accommodation Registration fee ($20) are nonrefundable. To receive a refund on all other fees, you must provide ILSC-New Delhi (c/o ILSC India Pvt. Ltd.) written notice that you intend to withdraw from the program. If your study permit or visa is denied, ILSC-New Delhi will retain the lesser of 25% of refundable fees or $200. Refund percentages are calculated based on entire program length.
If you cancel in writing before your program starts, you will receive a refund of the following percentage of your refundable fees:
- Less than 7 days after your registration submitted and before the program start date: the greater of either 75% of the total refundable fees, or refundable fees minus $400
- 30 days or more before the program start date: 75% of the total fees due
- Less than 30 days before the program start date: 60% of the total fees due
If you cancel in writing or are dismissed from ILSC after your program starts, you will receive the following percentage of refundable fees, regardless of attendance:
- Less than 10% of program completed: 50% of refundable fees
- 10-30% of program completed: 30% of refundable fees
- More than 30% of program completed: 0% of refundable fees (no refund)
Change of schedules is considered the same as cancellation, i.e. for a schedule change of Fulltime Intensive to Part-time AM, students must cancel the whole program and re-apply for the Part-time program. If you are eligible for a refund under the conditions above, you will receive the refund within 30 days of ILSC-New Delhi receiving written notice of cancellation or ILSC-New Delhi’s notice to you of dismissal.
ILSC’s mission is to provide students with a transformative living and learning experience. Part of our approach in preparing students for real-world expectations in higher education and in the workplace is understanding the importance of academic integrity and knowing how to contribute our ideas and our work, and attribute ideas and work to others, in an honest and ethical way. As such, ILSC expects all students to be honest in their schoolwork, assignments, and tests. We expect students to act with the utmost academic integrity and honesty at all times.
The policy has been put into place to act as a formative learning experience for the student. ILSC will offer a range of tools and guidelines in their programs to help students understand the expectations required of them regarding academic integrity.
Purpose
The purpose is to learn about, discourage, and if possible, eliminate instances of academic dishonesty with the goal of ensuring validity of results, equity for all students and upholding the integrity of assessment processes at ILSC.
This policy will define plagiarism and academic integrity for ILSC students and outline the consequences of plagiarism and academic dishonesty.
Scope
The following provisions apply to all ILSC students.
Policy
Students who do not follow the academic integrity policy will be required to follow a series of steps at the discretion of the Academic Management Team. Outlined below is the definition of plagiarism applicable to every program at ILSC.
Definition of plagiarism and academic integrity
Plagiarism is representing, intentionally or unintentionally, the words or ideas of another as one's own work without correctly acknowledging the source, in any educational setting. While the teacher will guide students through the different aspects of academic integrity and ensure that expectations are clear, it is the responsibility of the student to learn and apply the correct methods of avoiding plagiarism in class work and in assessments.
Plagiarism includes not only copying from a published source or using internet materials without appropriate acknowledgment, but also presenting another student’s work as your own. If you include outside sources in your work, you must cite these sources using the appropriate format requested by your instructor. Most instructors request current APA citation.
Self-plagiarism occurs when you submit your own previously produced work, for which you have received credit in another course. You are not allowed to self-plagiarize in any ILSC course.
If we find plagiarism in any essay or assignment, the assignment will receive a reduced grade, the academic department will be notified in writing, and further disciplinary action may be taken.
We encourage you to study together and to discuss information and concepts covered in class with other students. However, it is academically dishonest to copy from someone or to let someone copy from you. If you let someone copy your work, you and the person who copied from you will both receive a zero grade for that assignment and disciplinary action may be taken.
Plagiarism is an extremely serious offense that may result in continuing at the current level being studied.
Summary
Plagiarism = using other people’s sentences as your own in your schoolwork. A student is considered having engaged in plagiarism by:
- Copying another person’s words, ideas or media from the Internet, books, or other printed material without providing a reference. Note: You can use other people’s sentences, but you must quote/paraphrase and reference them. That means you must write the author’s name and where you found the sentences.
- Copying and handing in an essay or assignment from another student.
- Letting another student copy your essay or assignment.
- Failing to put a quotation in quotation marks.
- Giving incorrect information about the source of a quotation.
- Changing words by copying the sentence structure of a source without giving credit.
- Copying so many words or ideas from a source that it makes up most of the work, whether credit is given or not.
- Buying or selling essays or assignments
A student is considered self-plagiarizing by:
- Re-using old assignments or homework written for a different purpose or course or teacher
Academic Dishonesty:
Here are some examples:
- Receiving help from another person on homework, essays, quizzes, assignments and/or exams
- Taking a test or exam for another student
- Letting a student take a test or exam for you
- Copying from another student
- Giving other students any information about exam questions before, during, or after the exam
- Using unauthorized information (notes, smart phone, internet) during a test or exam
- Allowing another student to copy your essay, homework, assignment, or exam
- Copying from another student (copying includes paraphrasing or summarizing)
- Using digital translation tools such as Google Translate to translate material written in the student’s native language to English and submitting it for assessment
- Using artificial intelligence (text generating) software, digital paraphrasing or language enhancement tools to write or modify material written either in the student’s native language or in English and submitting it for assessment
Online studies/assessments:
- Class Attendance: To be able to fully participate in class, students must keep their cameras on, unless prior written approval is obtained from the Academic Management Team. If students join class without their camera on, students will be considered as not attending that class.
- Assessments: Cameras must be activated during the entirety of assessments and focused on the head and shoulders of the examinee with the student facing the camera directly. Shaded eyewear is not permitted without a medical note. It is the student's responsibility to ensure their equipment is functioning during the assessment. If the camera is off, the assessment will not be graded.
Academic Integrity Steps:
First occurrence
- The instructor will meet with the student if s/he thinks the student has been academically dishonest or has plagiarised on the specific assignment.
- The instructor will review the Academic Integrity Policy with the student and provide a verbal warning.
- The instructor will assess the non-plagiarized portion or may not include the assessment piece in the overall grading.
- The instructor will note the incident on the student file.
- The student may receive academic advising.
Second occurrence
- The instructor will meet with the student if s/he thinks the student has been academically dishonest or plagiarised on the specific assignment.
- The instructor will remind the student that this is not the first incident.
- The instructor will report the student and details to Academic Management.
- The Academic Management Team will meet with the student. If the Academic Management Team finds the student has been academically dishonest or has plagiarised, s/he will re-explain ILSC's Academic Integrity Policy and apply the discipline rules, as outlined below, for plagiarism and academic dishonesty:
- The student will be notified in writing of the second offence.
- The student will be graded on the non-plagiarized portion of the assessment provided. Plagiarized portions will not be graded. OR
- The student may be given a second assessment and submit it by a new deadline, (depending on the type of assessment, the second assessment may not be possible, such as a quiz). The student will receive a 20% reduction on their resubmitted assignment, therefore, might not meet the promotion criteria and/or receive credit for the course.
- The offence will be added to the student’s file.
Third occurrence
- he instructor will meet with the student if s/he thinks the student has been academically dishonest or plagiarised on the specific assignment.
- The instructor will remind the student that this is the third incident.
- The instructor will report the student and details to the Academic Management Team.
- The Academic Management Team will meet with the student. If the Academic Management Team finds the student has been academically dishonest or has plagiarised, s/he will re-explain ILSC's Academic Integrity Policy and apply the discipline rules, as outlined below, for plagiarism and academic dishonesty:
- The student will be notified in writing of the third offence.
- The student will be given a zero grade for the assignment with no opportunity to resubmit. The student might not meet the promotion criteria.
- The student will be placed on academic probation in accordance with ILSC’s Academic Probation Policy.
- Academic Management will review the student’s file and the student may not receive a Graduation Certificate or Pathway Completion Letter. If the student is a pathway student, they may be removed from the pathway program.
- The offence will be added to the student’s file.
- The student may appeal the decision to the Academic Management team. Please refer to the appeals process as outlined in the student handbook.
