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Diploma in Business Communications

Build transferable teamwork and communication skills that will help you achieve success in any workplace.

Build a dynamic set of technical and soft skills that are in high demand in modern workplaces.

The Diploma in Business Communications will help you develop a set of business communication skills that are fundamental for building and maintaining business relationships with colleagues, stakeholders, and customers. Students will explore teamwork, communication, and customer relationships, and will also learn personal development and self-awareness strategies to set them on the path towards continual career growth.

Take the co-op program to get hands-on experience in a business role related to your studies.

Why Choose the Diploma in Business Communications

  • Gain a solid foundation in administration skills and prepare for entry into the world of business.
  • Improve skills needed for success in a business environment such as communication, teamwork, prioritizing, and problem solving.
  • Learn how to support organizational goals through team projects and performance management and develop strategies and techniques to create your own personal professional development plan.
  • Take the co-op program to put your skills into practice and get Canadian references in a work placement related to tourism, hospitality, sales or marketing.
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CAMPUS AVAILABLE

Vancouver, Toronto

PROGRAM LENGTH
ACADEMIC

Daytime 26 weeks
Evening 48 weeks

CO-OP

Daytime 48 weeks
Evening 88 weeks

*Schedules will be adjusted in December to accommodate public holidays. Contact us for more information.

LANGUAGE LEVEL REQUIREMENT

Intermediate 2

(Equivalent to TOEFL iBT 35, or IELTS 5.0)

START DATES

2021 - Daytime*: Jan 4, Feb 1, Mar 1, Mar 29, Apr 26, May 25, Jun 21, Jul 19, Aug 16, Sep 13, Oct 12, Nov 8, Dec 6

*In Toronto only, the daytime program schedule is paused for 2021. Daytime programs will resume in Toronto for 2022 start dates.

2021 - Evening: Jan 4, Feb 15, Apr 12, Jun 7, Aug 2, Sep 27, Nov 22

2022 - Daytime: Jan 4, Jan 31, Feb 28, Mar 28, April 25, May 24, Jun 20, Jul 18, Aug 15, Sep 12, Oct 11, Nov 7, Dec 5

2022 - Evening: Jan 31, Mar 28, May 24, Jul 18, Sep 12, Nov7

Start dates are dependent on enrolment and are subject to change

CREDIT TRANSFER ELEGIBILITY

This program offers credit transfer into some of our partner schools. Learn More

Why Choose Co-op?

Co-op or “Co-operative Education” combines academic study with a work placement related to your study area. This popular Canadian learning approach provides students with hands-on experience in their study field, quality references, and networks that will give them a competitive edge for finding future work and growing their career.

LEARN MORE ABOUT CO-OP

Take the Diploma in Business Communications Co-op and build work experience in entry-level positions like:

  • Office Administrator
  • Liaison Officer
  • Planning Officer
  • Team Leader
  • Customer Relationship Officer
  • And more

Program Courses

This course teaches effective approaches to team management and communication within a team. Students will look objectively at the benefits and value of teamwork and learn about the importance and prominence of teamwork in the professional workplace. In this course, students will learn ways to support organizational goals through team projects and performance management.

In this course students will learn the key principles of business communication, becoming aware of different means of communication and building effective strategies for collecting and presenting information.

This course deals with the importance of customer expectations and how CRM influences customer experiences. It identifies how customers' experience and perception of an organization can be beneficial or detrimental to its success. In this course of study students will gain objective knowledge about what positively and negatively affects customers' experience.

In this course students will learn strategies and techniques to establish and implement a personal professional development plan to strive for efficiency and effectiveness in business. Students will reflect on their personal Self-Awareness through assessing their values, strengths and weaknesses as well as their vision in life. This will also help students set meaningful life and career goals, align with their goals more effectively and understand oneself in relation to others.

In this course students will learn to adapt the style and layout of documents to their intended audience, while respecting the organization's policies regarding document integrity.

Explore our Business Programs

Ready to make the next step?

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