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Studying at Greystone College

Find out what to expect during your studies at Greystone College.

Achieve your goals at Greystone College Australia

Learn what to expect as a student at Greystone College, and what resources, tools, and supports are available to help you successfully achieve your learning goals.

Before You Begin

Greystone College hold an orientation for all new students. You will be notified of this by email. It is critical you attend orientation to ensure you are fully informed of your timetable, study requirements, meet the trainers and tour the campus.

At this time, you should consider applying for Recognition of Prior Learning (RPL) and Credit Transfer (CT). The application must be made within six weeks of course commencement.

You will also need to complete some documentation for us using the Learning Management System MOODLE. Our student advisors can help you do this. You will also need to apply for a Unique Student Identifier (USI).

All students doing nationally recognised training need to have a USI. The USI is a reference number made up of 10 numbers and letters that:

    • creates a secure online record of your nationally recognised training and qualifications gained in Australia;
    • will give you 24 hour access to your training records and transcripts online;
    • is free and easy to create and stays with you for life

If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification of statement of attainment. If you don't have a USI you will not receive your qualification or statement of attainment.

      As an international student once you have arrived in Australia your visa will be activated and you will be able to apply for a USI. You will also receive a reminder email from our GC team.


Your Timetable

In all of our programs, you will build a timetable which combines 14 hours a week of face-to-face, in-class study and six hours per week online study. The in class study component includes exercises, discussion forums, and resources to help with assignments and to provide foundational academic and learning skills. The online study component features the core lectures with additional online assessment support and observations available.

Weekday Sample Schedule*

3:00-5:00 PM In Campus Assessment Support / Additional Online Assessment Support In Campus Assessment Support
5:30-8:30 PM Online Lecture In Campus Assessment Support

Weekend Sample Schedule*

3:00 - 5:00 PM In Campus Assessment Support In Campus Assessment Support NA 8:30-9:30 AM Online Assessment Support
5:30 - 8:30 PM In Campus Assessment Support NA Online Assessment Support 9:45 AM-12:45 PM & 1:15 - 4:15 PM Online Lecture

Online Lecture: Gain knowledge and skills in an intensive lecture delivery. Each lecture covers different content, so you need to attend both lectures.

In Campus Assessment Support: Practical Assessment Support Sessions. Meet with your trainer and discuss any questions you have about your studies and/or assessments. This extra guidance will help supplement your online learning.

Additional Online Assessment Support: This supplementary Online Assessment Support session provides an additional opportunity for students to access support remotely from their instructor

*Schedules are samples, only. View our detailed study schedules to see schedule times for each campus location.

How to Succeed

Your success is important to us. Here are some tips:

  • Students should attend all scheduled classes.
  • It is important to complete your assessments on or before the due date. Check with your trainer to ensure you know when your assessment for each unit is due.
  • You have 3 attempts to submit your assessment. Always check the trainer feedback in the VET Student Portal (Moodle) and fix your assessment quickly.
  • Complete all online quizzes for each unit on Moodle. You need to get 100%.
  • We will always communicate with you using your email address. Please check this account regularly.

What happens if you fall behind?

All students must maintain satisfactory course progress. You need to achieve a minimum 50% competency of the course during a study period. Continuous breach of this condition may lead to expulsion and reporting to the Department of Education/Department of Home Affairs. We recommend you monitor your progress via the VET Student Portal (Moodle).

Academic Support

If you need support throughout your study, we encourage you to meet with your trainer as early as possible. Alternatively, you may request to meet with the Director of Training. During the scheduled breaks, we run a Bootcamp, a tuition program available to all students. This is a great opportunity for students to catch up on their assessments. Remember, if you need personal advice or guidance please talk to a bilingual student advisor immediately.


All units studied in this qualification will be assessed in at least 3 different ways. Assessments will consist of a mix of quizzes, projects, case studies, presentations, and questions.

Course Completion

Students obtaining a ‘Competent’ result for all units studied will be issued a qualification – example: BSB52415 Diploma of Marketing & Communication. Should a student not complete the full qualification, a statement of attainment will be issued for the units which the student is deemed ‘Competent’. All Greystone College programs are Nationally Recognised Training. The Nationally Recognised Training (NRT) logo is a distinguishable mark of quality for promoting and certifying national vocational education and training leading to Australian Qualifications Framework (AQF) qualifications or Statements of Attainment.



Training Facilities

Greystone College campuses are fully equipped with all the resources and facilities required to successfully undertake this program including computer labs, relevant software, free WIFI, photocopiers, charging stations and student lounge. It is highly recommended that you bring your own laptop (device) to enhance your campus experience. You can access your Learning Management System, MOODLE, using our computer lab, open 6 days a week. During lectures, you will have access to our Mobile Computer Lab, as directed by your trainer.

Activities Program

After-school Activities

Connect with friends at Greystone and explore our cities with daily after-school activities. Activities vary depending on the season and can include things like cycling, discovering one of the many cafes, exploring local museums and art galleries, kayaking, movie nights, beach or river barbecues and more! Afternoon activities typically have minimal fees and Greystone activities coordinator will be your guide.

Weekend Activities

Get out of town with Greystone College! Explore our incredible coastline and amazing urban sites. Get your adrenalin pumping in a weekend. Learn to Surf camp, explore the hinterland, spend the weekend at various beaches for whale watching and relaxing on the beach.

School Events

We are busy all year round bringing the Greystone community together with Christmas and Halloween parties, summer boat cruises and barbecues. Come share in the good times with new friends from all around the world.

Each campus has learning workshops during the day that you can join to help with your conversation skills, or to get helpful tips for finding work in Australia.

Make a Difference in the World

One of the best ways to live like a local and to connect is to volunteer for a cause you care about in the local community. The Activities Department can connect you to fun and interesting volunteer opportunities that will provide you with experience and references to add to your resumé, and it’s a great way to make new friends. Not to mention, volunteering is also a great way to “be the change you want to see in the world.”.

Student Wellbeing

We understand our students. We know you will need to adapt to our climate, culture and learn a second language.

Greystone is committed to providing care and support to all students and we have staff available on a daily basis to assist you. These staff include:

  • Student Coordinator
  • Welfare Counsellor and Student Advisors
  • Trainers
  • Accommodation Coordinator
  • University Pathway Coordinator
  • Director of Training
  • Campus Director
In each campus, our student advisor team speaks 7-10 languages. This ensures you are always understood and we can provide the best support to you. A lot of our Academic staff is also bilingual.

Overseas Student Ombudsman (OSO)

During your time at Greystone College, if you are not satisfied with a decision or have a complaint, we encourage you to follow our Complaints and Appeals processes. You may also wish to contact the OSO who provide a free and independent service to investigate complaints and problems overseas students may have. Visit their website for more information.

ESOS Act for your Protection

Studying at Greystone College on a student visa, you benefit from Australian laws that ensure high standards of education, facilities and support services while you are in Australia. The Education Services for Overseas Students Act 2000 (ESOS Act) governs:

  • the registration process and obligations of registered international education providers
  • the Tuition Protection Service
  • enforcement and compliance arrangements

Your Voice

At Greystone College, we want to hear what you have to say. We value your feedback - positive and negative!

We ask you to complete a survey in your first week on campus, and at the completion of your studies. You will also be asked for your feedback at the end of each unit you study. By giving us this timely feedback, our teams can ensure we are always offering you, the student, the most transformative learning experience. These surveys form part of our continuous improvement program.

Student Handbook

Access your copy of the Greystone Student Handbook.

Ready to make the next step?