Explore the operational processes that support excellent customer and guest services.
Learn hospitality operation concepts and techniques that will prepare you to effectively manage guest relations, front desk, housekeeping, food and beverage service, and other areas within hospitality environments. By developing a comprehensive understanding of the operational aspects of tourism and hospitality, you’ll be equipped to deliver excellent client experiences.
Take the co-op program to get hands-on experience in a hospitality role related to your studies.
A Diploma in Hospitality Operations can open careers in many fields, such as Concierge, Guest Services, Human Resources, Food and Beverage Management, and Convention Management/Planning.