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Business English & Hospitality Mastery

Improve English skills to help you in an entry-level job in Australia’s hospitality industry.

Learn English for Business Hospitality and get comfortable using English for entry level hospitality jobs.

Study a suggested selection of classes that will help make you comfortable communicating in an English-speaking workplace. Improve communication while also developing new skills and business vocabulary as you get to know about the hospitality industry.

In Australia, this program falls under CRICOS Course Code: 0101688 General English Program.

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LOCATION AVAILABLE

Brisbane, Sydney, Melbourne

PROGRAM LENGTH

8 weeks minimum

SCHEDULE

Full-Time, or Full-Time Intensive

START DATES

Every Monday except the last week of a session

View Start Dates

ENGLISH LEVEL

Beginner 4

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Classes

Complete two sessions of the following Core Class and choose two of the following Skills Classes to receive the Business English and Hospitality Mastery.

*Class selection is subject to availability and may vary depending on enrolment.

Communicate professionally. Collaborate confidently. Succeed in the global workplace. The Business English program helps you develop practical professional communication skills for today’s workplace. Through real‑world tasks, case studies, role plays, and authentic business materials, you will build the confidence and strategies needed for meetings, presentations, professional writing, and job interviews—preparing you for success in both work and study environments.

What You Will Learn

  • Communicate confidently in a variety of business situations, including meetings, interviews, presentations, and project planning.
  • Strengthen conversation and presentation skills, using strategies appropriate for diverse professional contexts.
  • Develop global awareness, exploring cultural differences in communication styles and workplace expectations.
  • Increase speaking fluency and accuracy for professional interactions.
  • Build listening, speaking, reading, and writing skills tailored to business communication.
  • Improve productive grammar and functional language commonly used in business environments.
  • Expand vocabulary for general business topics and workplace scenarios.
  • Strengthen digital literacies, using tools and online platforms relevant to modern professional communication.

Develop the communication skills you need to participate effectively, collaborate confidently, and thrive in the global workplace.

  • Language Levels:  B3 B4 I1 I2 I3 I4 A1 A2
  • Locations:  Sydney,  Brisbane,  Melbourne,  Adelaide,  Vancouver,  Toronto,  New Delhi,  Perth

Step into the café scene—master the craft, the culture, and the conversation. Café Work Skills is a hands‑on, high‑energy elective that drops you right into the rhythm of real café life. From taking orders to pulling perfect espresso shots, you’ll learn the language, skills, and confidence you need to thrive in modern hospitality environments.

What You Will Learn

  • Talk with confidence in busy café situations—helping customers, coordinating with coworkers, and staying cool under pressure.
  • Use real café vocabulary for drinks, equipment, service, and workflow.
  • Get hands‑on time with commercial coffee machines, steam wands, tampers, and more.
  • Develop barista basics and teamwork skills, from dialing in espresso to managing orders together.
  • Build job‑ready English for résumés, simple interviews, and everyday workplace communication.

Learn the language, master the machines, and get a taste of café culture—one espresso, one conversation, one shift at a time.

  • Language Levels:  I1 I2 B4 I3 I4 A1 A2
  • Locations:  Sydney,  Brisbane,  Melbourne,  Adelaide,  Perth

Learn how to communicate and express yourself more confidently. Improve your fluency and learn new ways to express yourself for positive, clear and open communication. This is a fluency class with lots of fun speaking and non-verbal behaviour activities.

  • Language Levels:  B3 B4 I1 I2 I3 I4
  • Locations:  Sydney,  Brisbane,  Melbourne,  Adelaide,  Perth,  New Delhi

Step into the café scene—master the craft, the culture, and the conversation. Café Work Skills is a hands‑on, high‑energy elective that drops you right into the rhythm of real café life. From taking orders to pulling perfect espresso shots, you’ll learn the language, skills, and confidence you need to thrive in modern hospitality environments.

What You Will Learn

  • Talk with confidence in busy café situations—helping customers, coordinating with coworkers, and staying cool under pressure.
  • Use real café vocabulary for drinks, equipment, service, and workflow.
  • Get hands‑on time with commercial coffee machines, steam wands, tampers, and more.
  • Develop barista basics and teamwork skills, from dialing in espresso to managing orders together.
  • Build job‑ready English for résumés, simple interviews, and everyday workplace communication.

Learn the language, master the machines, and get a taste of café culture—one espresso, one conversation, one shift at a time.

  • Language Levels:  I1 I2 I3 I4 A1 A2
  • Locations:  Sydney,  Brisbane,  Melbourne,  Adelaide,  Perth

The tourism industry is one of the world's largest employers. This interactive course helps you master industry-related English language skills needed in hospitality jobs such as hotels, catering and concierge. You will have the opportunity to practice a wide range of tasks and functions typical of work in the hospitality industry, such as managing phone calls and correspondence, offering advice on attractions and solving customer service problems.

  • Language Levels:  B3 B4 I1 I2 I3 I4 A1 A2
  • Locations:  Sydney,  Brisbane,  Melbourne,  Adelaide,  Toronto,  Montreal

Why Choose the Business English and Hospitality Mastery?

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  • Study English topics that also help you with resume writing, job search techniques and interviewing.
  • Learn about and practise effective phone conversation.
  • Practise speaking, listening, reading and writing.
  • Choose 2 of 4 skills class options to help you target the skills that interest you.
  • Targeted Business and Hospitality English classes will help you to find, secure, and succeed in entry-level hospitality jobs in Australia.
  • Receive a mastery certificate indicating your focused study in Business English and Hospitality.

Ready to make the next step?