Greystone College female staff person sitting behind desk talking with a female student. Learn about policies at Greystone College in Canada

Policies

Your rights and responsibilities as a student at Greystone College Canada.

MINIMUM PASS GRADE

The minimum pass grade for courses at Greystone College is 60%. Students must achieve a grade of 60% or above to successfully complete a course and receive credit.

 

CATEGORIES OF ACADEMIC STANDING

Good Academic Standing

  • Students achieving a minimum course grade of 60% are considered to be in good academic standing.
  • Students are required to maintain a continuous enrollment in Greystone College, unless approved to take an Authorized Leave(s).

Academic Warning

  • Students achieving a course grade below 60% for the first time will be placed on academic warning.

Academic Probation

  • Students achieving a grade below 60% in any two (2) courses within the program will be placed on academic probation.

Dismissal

  • Students achieving a grade below 60% in any three (3) courses within the program or students who fail the same course twice after a retake will be dismissed from the program.
  • Dismissal will result in the termination of enrollment at the college.

Unsatisfactory Progress and Fall-back Options

  • If a student does not pass the course, they are granted one opportunity for an assessment rewrite (assignment, project or exam, as determined by the Academic Department). The assessment type will be chosen based on a reasonable chance of achieving a passing grade.
  • The rewrite will only be considered if the final course grade is between 55-59%.
  • The maximum grade a student can obtain on a rewrite is 60%.
  • Should a student fail to achieve a passing grade on a rewrite, they are required to retake the course and successfully complete it to be eligible for graduation from Greystone College.
  • Any applicable course retake fees are the responsibility of the student.

To be admitted to any Greystone College program, prospective students must meet specific requirements regarding prior education, language proficiency and minimum age, where applicable.

All applicants must submit, with their application, academic records and other documents deemed necessary for admission purposes.

If a prospective student does not meet the program admission requirements, neither the institution nor the student can waive the requirements.

LANGUAGE PROFICIENCY REQUIREMENTS

(applicable to all Greystone College campuses)

Provide a proof of proficiency in the language of instruction (English or French), as applicable to the program of study.

For programs offered in English, international students or students whose first language is not English must demonstrate language proficiency by providing proof of one of the following:

  • ILSC Academic English Placement Test – may be taken by applicants who have not taken an approved external English language proficiency test, the test results have expired or do not meet the program requirements.
  • External assessment - English language level equivalencies for common tests such as IELTS, TOEFL iBT, and Duolingo can be found in the Direct Entry and Score Equivalencies chart for each program. Results will be accepted provided that they are submitted within the 2-year expiration period (from the issue/test date up to program enrollment date).
  • Alternative English proficiency - Exemptions may be granted to international students who have completed a minimum of three years of full-time study in a recognized post-secondary institution where English is the official language of instruction and examination, and they can provide a proof of studies. The three years of post-secondary study must be completed within ten years of attending Greystone College.

GENERAL ADMISSION REQUIREMENTS

Greystone College Montreal

Attestation of College Studies (AEC) Program

An applicant who has received instruction considered sufficient by the college and meets any of the following conditions may be admitted to a program of studies leading to an Attestation of College Studies:

  • Has interrupted his or her full-time studies or pursued full-time postsecondary studies for at least 2 consecutive terms or 1 school year;
  • Is covered by an agreement entered into between the college and an employer or by a government program of studies;
  • Has interrupted his or her full-time studies for one term and pursued full-time postsecondary studies for one term; OR
  • Holds a Secondary School Vocational Diploma.

Greystone College Toronto

To be admitted to Greystone College Toronto, an applicant must:

Have an Ontario Secondary School Diploma (OSSD) or equivalent. Accepted equivalents include:

  • Secondary school graduation diploma/post-secondary diploma or degree from Canada or US.
  • General Educational Development (GED) certificate from Canada or the US.
  • Non-Canadian credential (transcript, diploma, certificate or degree that has been assessed as equivalent by a recognized assessment service.

If the applicant does not meet the academic qualifications listed above, they must:

  • Be at least 18 years of age on or before the day the program commences (19 if applying as a mature student*) and
  • Successfully complete the Wonderlic Scholastic Level Exam (SLE) with a minimum score of 14.

Greystone College Vancouver

To be admitted to Greystone College Vancouver, an applicant must:

  • Have a secondary school diploma or equivalent.
  • If the applicant has not completed secondary school and is at least 19 years of age, they may apply as a mature student*.

*Mature student status may be granted to applicants who are over 19 years old and have not completed secondary school or equivalent. The applicants will be considered for admission based on the skills and experience they have acquired since leaving school. The applicant is required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary of professional accomplishments, and two letters of recommendation from both their current and previous employers. The applicant may be interviewed by the Registrar’s or Academic office to further asses their suitability for admission to the program of study.

Application Process

Applications sent through an agency are processed by the centralized registration team. Applications by a “walk-in student” are processed on campus.

All applications are processed in accordance with the requirements of the relevant provincial regulatory body.

Greystone College encourages applications from prospective students who seriously intend to study at our schools to further their education in Canada. To that end, potential students must comply with Canada’s federal and provincial laws and understand the gravity of providing false information or misrepresenting themselves to immigration authorities, to Greystone College, or to any other government agency.

Attendance is a crucial component of academic success, program requirements, and personal and professional development. Students at Greystone College are expected to attend all classes regularly and punctually. This attendance policy is designed to encourage active participation in the learning process and ensure that students derive the maximum benefit from their academic experience.

ATTENDANCE REQUIREMENT

All students are required to maintain a minimum attendance rate of 80% for each course in which they are enrolled. This includes all classes, field trips, online study modules, and any other scheduled in-class and online class activities.

All absences and late arrivals are subtracted from the overall attendance on a daily basis. This approach ensures a transparent and accurate representation of each individual's attendance record.

Attendance policy does not allow students to be absent or arriving late solely due to work commitments. The college emphasizes that employment responsibilities are not valid justifications for non-compliance with attendance requirements. Students are encouraged to align their work schedules with academic responsibilities to maintain a balanced and conducive learning environment.

CONSEQUENCES OF NON-COMPLIANCE

Failure to meet the minimum attendance requirement may result in the following consequences:

  1. Academic Consequences:
    • Students who do not meet the minimum attendance requirement may be ineligible for makeup exams, assignments, or other opportunities to compensate for missed class content.
  2. Disciplinary Action:
    • Continued, unsubstantiated non-compliance may lead to academic probation or even dismissal from the program.
  3. Course Retake
    • Students who fail or are dismissed from the course due to poor attendance will be required to retake the course at a later date, subject to additional fees.
Students attending Greystone College Toronto or Vancouver

Greystone College Toronto and Greystone College Vancouver students who fail to meet the minimum attendance requirement of 80% will be subject to disciplinary actions, up to and including dismissal.

Students attending Collège Greystone Montreal

When a student's absences reach 20%, instructors are required to notify the Director of Greystone College Programs. If the student fails to provide acceptable documentation to justify the absences, the Director reserves the right to disallow the student from attending the course. Nonetheless, the student retains the privilege to submit assignments and take all examinations for the course.

REPORTING AND MONITORING

Instructors will regularly record and monitor attendance throughout the course. Students approaching maximum allowable absences will be contacted by their instructor and/or the Academic Department.

Students have the ability to track and monitor their attendance records through the Learning Management System (Moodle) and are responsible for ensuring that the records are accurate. In case of discrepancies, students should promptly communicate with their instructor.

Unplanned Absences

Students must email their instructor as soon as reasonably practicable in case of an unplanned absence. The unplanned absence can be due to unforeseen circumstances beyond the student’s control.

Planned and Extended Absences

If a student must be absent for an extended period, four (4) or more days, they must notify their instructor and the Academic Department at:

(Vancouver campus) Academic.Vancouver@greystonecollege.com

(Toronto campus) Academic.Toronto@greystonecollege.com

(Montreal campus) Academic.Montreal@greystonecollege.com

Missed assessments

To request permission for late submission of an assignment or deferred examination due to absenteeism, students are required to submit sufficient documentation to the Academic Department.

If a student does not submit sufficient documentation justifying their absence from an assessment, they will receive a grade of 0%.

Excused Absences

Students may be marked “excused” (E) only at the discretion of the Academic Department.

Acceptable documentation

Acceptable documents to excuse an absence from class include, but are not limited to, a valid medical certificate, a note from a healthcare professional, or official documentation from relevant authorities such as immigration or government agencies. These documents serve as a means to verify and validate the legitimate reasons behind a student's absence, ensuring transparency and accountability in the attendance record.

The Academic Department may authenticate or decline the acceptance of insufficient documents. Submission of fraudulent documents will result in disciplinary action.

Online classes (synchronous instruction)

Students are required to join their classes punctually and maintain their online presence throughout the session while keeping their cameras on. Those who remain logged in but are unresponsive to inquiries or have their cameras turned off will be marked as absent or late.

Students are not allowed to complete online course examinations without instructor invigilating and their cameras on. Should a student attempt to bypass this requirement, the grade for any attempted or completed assessment will be 0%.

Absenteeism due to internet connectivity will be recorded as absent or late.

International students with valid study permits must meet certain conditions to maintain their legal status in Canada, including the requirement to be actively pursuing studies by maintaining continuous enrolment at a Designated Learning Institution (DLI).

Under certain circumstances beyond their control, the students may be eligible to take an authorized leave from studies of up to a maximum of 150 days, and still be considered actively pursuing studies during the approved period.

Any leave taken from a program of study at Greystone College is subject to approval by the Director, Greystone College Programs.

It counts as authorized leave if:

  • Greystone College has authorized a leave from the program of study for:
    • medical reasons (illness or injury)
    • pregnancy
    • family emergency
    • death or serious illness of a family member
    • any other type of leave which Greystone College authorizes
  • Greystone College has closed permanently or because of a strike.
  • The student changed schools.
  • The student or the school deferred the program start date.
    • In this case, students must start their studies the next session, even if it starts sooner than 150 days, and get an updated letter of acceptance.

Students cannot work on or off campus during an authorized leave from study, even if their study permit says they are allowed to work in Canada.

Students are also responsible for ensuring and planning for permit extensions (Study Permit or Work Permit) that may be necessary because of the authorized leave. Any costs associated with these extensions are the sole responsibility of the student.

Students approved for the authorized leave are not required to inform the Immigration, Refugees, and Citizenship Canada (IRCC), but must retain a confirmation of authorized leave approval for their records. In accordance with applicable regulations, the Government of Canada officers may request evidence of compliance from the student or the College.

Procedure

  1. The student is required to submit a written request for authorized leave to the Director, Greystone College Programs and attach a documented proof regarding the reason for their request.
  2. The Director, Greystone College Programs will contact the student if more information is needed and notify the student and Student Services Department of the decision.
  3. Upon approval of students’ request, the Student Services Department will ensure that the authorized leave is processed, necessary documentation completed, and student informed of the new program end date and new start dates for any courses missed or postponed.
  4. All documents and supporting evidence related to the authorized leave request will be kept on student’s file.
  5. The Student Services Department shall be responsible for reporting all changes to an international student’s status to the IRCC (i.e., Designated Learning Institution (DLI) compliance reporting).

Should the student request an authorized leave during the work experience placement, the approval will be subject to additional permissions from the employer and the Co-op department. Where possible, the student must make up lost time during the absence by rearranging the work schedule with the employer.

References:

Study Permit Conditions

Immigration and Refugee Protection Regulations SOR-2002-227

 

Credit transfers may be granted based on successful completion of post-secondary courses, which are similar overall in content and learning objectives to the course(s) at Greystone College.

ELIGIBILITY

Students applying for credit transfer must meet one of the following criteria:

  • Completion of coursework at another recognized post-secondary institution deemed equivalent to that offered at Greystone College.
  • Current or previous enrollment in a program at Greystone College.

ASSESSMENT OF CREDITS

  • All credits will be considered on a case-by-case basis unless there is an exisitng articulation agreement regarding the tranfer of credit.
  • For a course to be transferred it must:
  • Meet a minimum of 80% of the learning outcomes in the Greystone College course which it is replacing, as evaluated by the Director, Quality Assurance and/or a college-designated Subject Matter Expert.
  • Have been completed in the last three (3) years. Credit transfer requests for credits and coursework completed more than three (3) years ago will be reviewed for relevancy by a Subject Matter Expert and may be deemed ineligible for exemption. The Subject Matter Expert will determine the suitability and currency of the credit during the evaluation and may deny the credit if the course content is deemed no longer relevant.
  • The student must have achieved a minimum grade of 60% in the course.
  • Greystone College will not grant credits for any courses that are offered on a non-credit basis at the home institution.

CREDIT TRANSFER FROM ANOTHER POST SECONDARY INSTITUTION

  • Students applying for credit transfer must submit a request to the Admissions office at the time of enrollment, and at least four (4) weeks before the program commences, to allow sufficient time for evaluation of course equivalency.
  • Students must complete the Credit Transfer Form, provided by the Admissions team, and attach an official transcript along with detailed course outline(s).
  • For transcripts and course outlines in languages other than English or French, an official translation must be submitted along with the original document. For the Montreal campus, translations must be in French. Translations should be literal, complete versions of the original records and must be completed by a recognized translation service provider
  • A non-refundandable assessment fee of $150 will be charged for each transfer credit request.
  • Transfer credits cannot be used for more than one course, unless specified otherwise in the existing articulation agreement.
  • Only courses for which equivalency can be established or has been pre-determined by the articulation agreements between another post-secondary institution and Greystone College, will be considered for transfer.
  • In cases where there is no existing articulation agreement, all newly assessed academic credit transfers (course exemptions) will require approval from the Director of Quality Assurance before being forwarded to the Admissions office for processing.
  • The Admissions office will communicate the decision regarding credit transfers to the student in writing.
  • Students who have received approval for credit transfer will be assigned a CT (or Credit Transfer) grade.

INTERNAL CREDIT TRANSFER

  • Students are eligible to receive a transfer of academic credit (internal) for identical or equivalent Greystone College courses when entering another program of study.
  • Credits are recognized in the case a student transfers from one Greystone College campus to another, provided the student transfers equivalent courses that are applicable to the program at the destination campus.
  • Returning students seeking credit transfer must submit a formal application to the Student Services office at the time of enrollment in a new program, and at least four (4) weeks prior to the program start.
  • All requests for credit transfer must be submitted in writing using the Credit Transfer Form provided by the Student Services department. If a student is transferring from one campus to another, they will need to complete a Campus Transfer Form.
  • For internal credit transfers, there is no requirement to submit transcripts or course outlines.

All assignments and final course grades may be appealed by individual students, as per the procedure outlined in this policy.

Procedure

  1. If a student disagrees with a grade received and can provide evidence that a higher grade is warranted, they should first discuss with their course instructor, no later than five (5) business days after receiving the grade. The instructor will verify the grade to ensure that no error has been made and, if warranted, assign a different grade. All reasonable steps should be taken by the student to resolve a grade dispute with the instructor before pursuing the formal appeal process as follows:
    1. If the matter remains unresolved, the student shall submit a request for grade appeal in writing to the Director, Greystone College Programs, along with any evidence supporting the reasons for the appeal. The student must submit this formal written appeal request within five (5) business days of the student’s discussion with the instructor. In no cases will a formal appeal request be accepted beyond ten (10) business days after the receipt of the grade.
    2. The Director, Greystone College Programs will obtain a copy of the assignment or exam in question from the instructor. The evidence will be carefully examined and another instructor within the same program will be assigned to re-grade the assignment or exam. If the student achieves a higher grade on re-assessment, the higher grade will be assigned to the student. If the student achieves a lower grade on re-assessment, the original grade will be retained. The new grade will be considered final and cannot be appealed.
    3. The Director, Greystone College Programs will provide a student with the decision within five (5) business days of the appeal.
  2. In the case of a final grade appeal for the entire course, the Director, Greystone College Programs will obtain the complete student file containing all course assessments. The evidence will be carefully examined and another instructor within the same program will be assigned to re-grade the assignments or exam. If a student achieves a higher grade on re-assessment, the higher grade will be assigned to the student. If the student achieves a lower grade on re-assessment, the original grade will be retained. The new grade will be considered final and cannot be appealed.

    The decision on the grade appeal for the entire course will be provided to the student in writing within fifteen (15) business days after receiving the student’s appeal.

 

This policy is applicable to Greystone College Montreal only.

Graduation Policy (Greystone College Montreal)

The College makes every effort to ensure that all equipment and facilities are properly maintained, and that all required safety equipment is in working order. Any concerns or issues regarding health and safety must be reported to a senior campus administrator, such as the Student Services Manager or Campus Director.

RESPONSIBILITIES AND PROCEDURES

Management
  • Provide safe working conditions and practices on the campus at all times and off-campus during organized College activities.
  • Ensure all employees are trained in safe work procedures and comply with the applicable health and safety regulations.
  • Provide timely orientation to employees and students on the health and safety requirements, procedures, and guidelines, and provide the necessary resources to maintain safety standards.
  • Immediately report any work-related accidents and injuries to the related authorities as identified below in the section “Reporting of Accidents, Incidents, Injuries, and Safety Concerns”.
  • Conduct regular inspections of the workplace to ensure the safe working conditions.
Instructional and Support Staff
  • Know and follow the health and safety requirements, procedures, and guidelines for their specific work area, as noted in the Global Policy Manual.
  • Ensure that students, workers, contractors, and volunteers in their area comply with safe work practices.
  • Report any accidents, injuries, incidents, unsafe acts, or conditions to their immediate supervisor without delay.
Students
  • Comply with all of the College’s health and safety requirements, procedures, and guidelines.
  • Immediately report any accident, injury, or hazardous work practice or condition to their instructor or senior campus administrator.
Reporting of Accidents, Incidents, Injuries, and Safety Concerns

All accidents, incidents, injuries, potential safety hazards, safety suggestions, and other health and safety-related issues must be reported to the senior campus administrator, such as the Student Services Manager or Campus Director.

In case of an injury, outside emergency response agencies (911) should be contacted when required. If the injury does not require immediate medical attention, a report must still be completed in case medical treatment is needed at a later time and to ensure that any existing safety hazards are corrected.

First Aid

Any individual who requires first aid assistance should inform the senior campus administrator. In the event of a medical emergency that poses an imminent danger, call 911 first and then notify the senior campus administrator.

Mental Health & Student Support Program

Greystone College offers free counseling through a third-party provider to support international students. For more details, students may contact Student Services or refer to Student Connect (student portal).

 

Greystone College is committed to providing equal educational opportunities to all students, including those with disabilities. In addition, it is committed to addressing the physical, systemic, technological, and attitudinal barriers that can limit the inclusion of students with disabilities.

Greystone College undertakes the responsibility to ensure that all students with disabilities obtain services and/or accommodations related to their needs. As such, the College has established Student Services as the department responsible for carrying out these services. While Student Services is responsible for implementing these services on the College’s behalf, this responsibility is shared by the entire Greystone community including faculty, staff, administration, and students. All parties have specific responsibilities to ensure this mission is met.

It is the responsibility of the student to:

  • Self-disclose and request accommodations from the Student Services Department.
  • Book an appointment with Student Services as soon as possible (preferably as soon as they are accepted into Greystone College).
  • Provide appropriate documentation to justify their needs.
  • Sign consent forms at the start of each school year.
  • Schedule each accommodation with sufficient notice.
  • Self-advocate by speaking to appropriate faculty and staff to put their determined accommodations into place.
  • Collaborate with the Student Services Department and with faculty to be an active participant in their success.
  • Inform Student Services of any changes required regarding accommodation needs.

It is the responsibility of faculty and staff to:

  • Create a discrimination-free learning environment that respects students with disabilities.
  • Collaborate with students registered with the Student Services Department.
  • Collaborate with the staff of the Student Services Department to participate actively in students’ success.
  • Encourage students to self-advocate regarding their disability and the impact it has on their learning to facilitate ongoing dialogue.
  • Respect and implement the accommodations outlined by the Student Services Department.
  • Speak to the staff of the Student Services Department should they have any concerns regarding the implementation of the outlined accommodations.
  • Refer to the Student Services Department students who they suspect require accommodations.
  • Respect student confidentiality in all communication and interactions.

It is the responsibility of Student Services to:

  • Meet with students to collect appropriate documentation pertaining to their disabilities.
  • Review documentation to determine whether a student is eligible for accommodations.
  • Make decisions regarding accommodations on a case-by-case basis in consultation with the student and with an understanding of the nature of the disability and related course objectives, as well as the Greystone College environment.
  • Consult with other members of the Greystone community (ex. Facilities, Security) to discuss the implementation of complex accommodations.
  • Advise faculty of accommodations to which their students are entitled.
  • Facilitate one-on-one academic and mental health support to registered students.
  • Facilitate exam accommodations, if required.
  • Respect student confidentiality in all communication and interactions.
  • Advocate for students if the accommodations are not being followed.
  • Work towards increasing awareness regarding disability in the aim of reducing stigma.
  • Work towards making Greystone College a more accessible institution for students with disabilities.

 

 

Greystone College is committed to maintaining the highest standards of academic honesty and integrity, which are essential for fostering a culture of trust, respect, and intellectual growth within our community.

In line with these principles, our Plagiarism and Academic Honesty Policy serves as a guiding framework to ensure that all members of our college community, including students, faculty, and staff, understand their responsibilities and obligations regarding originality, attribution, and ethical conduct in academic endeavors.

DEFINITION OF PLAGIARISM

Plagiarism is the act of presenting, whether intentionally or unintentionally, someone else's words or ideas as one's own without proper attribution in any educational context. This encompasses copying from published sources, utilizing internet materials without acknowledgment, or passing off another student's work as original.

Deliberate plagiarism is considered a serious offense and may result in failing the course. It is imperative to cite all external sources used in academic work according to the format specified by the instructor.

Self-plagiarism occurs when a student submits previously completed work, for which they have already received a grade in another course. In any Greystone College program or course, self-plagiarism is not allowed.

Plagiarism includes, but is not limited to, the following:

  • Direct Copying: Submitting an essay or assignment where entire paragraphs or sections are copied verbatim from a website, book, or another student's work without proper citation.
  • Paraphrasing Without Attribution: Rewriting someone else's ideas in your own words without acknowledging the original source. Even if the wording is changed, the underlying concept remains the same.
  • Using Uncredited Sources: Incorporating information, data, or ideas from sources such as online articles, journals, or books without providing proper citation or acknowledgment.
  • Self-Plagiarism: Submitting a paper or project that you previously submitted for another course without permission or acknowledgment.
  • Purchasing Essays:: Paying someone else to write an essay or assignment and submitting it as your own work.
  • Fabricating Sources or Data: Inventing or altering sources or data to support your arguments or conclusions in a research paper or project.
  • Collaborative Plagiarism: Working with others on an assignment meant to be completed individually and submitting identical or nearly identical work as your own without attribution.
  • Improper Citation: Failing to properly cite sources used in your work according to the required citation style (e.g., APA, MLA, Chicago).
  • Incomplete Paraphrasing: Paraphrasing a source but retaining too much of the original wording or sentence structure without proper attribution.
  • Misleading Attribution: Incorrectly attributing ideas, quotes, or data to a source other than the one from which they were obtained, either intentionally or unintentionally.

Greystone College provides education and training to students on the importance of academic integrity, proper citation practices, and the consequences of plagiarism.

The instructors may utilize plagiarism detection software to review student submissions for originality.

USE OF ARTIFICIAL INTELLIGENCE (AI)

Artificial Intelligence (AI) tools offer invaluable support in various aspects of academic work, from conducting research and data analysis to generating insights and enhancing creativity.

If the instructor does not allow the use of ChatGPT and/or similar generative AI tools to complete the assignments or projects, then utilizing these tools would constitute academic misconduct.

Conversely, if the instructor allows their use, it is imperative for instructors to outline the limitations and expectations for acknowledgment, ensuring that students adhere to these guidelines.

However, if the instructor has not addressed the use of such tools, it is likely considered prohibited under the umbrella of unauthorized means to complete coursework.

Students should not assume that all available technologies are permissible and should seek clarification from their instructor if unsure about the permissibility of AI tools or any other tool.

CONSEQUENCES OF PLAGIARISM OR ACADEMIC DISHONESTY

If a student is found to have plagiarized, consequences may include, but are not limited to, the following:

  • A failing grade on the assignment.
  • A failing grade in the course.
  • Academic probation.
  • Suspension or dismissal (expulsion) from the college.

REFERENCES

ChatGPT Q&A - Academic Integrity at UBC. (2023, September 18). Academic Integrity at UBC.
https://academicintegrity.ubc.ca/chatgpt-faq/

University of Manitoba - Academic Integrity. (n.d.). University of Manitoba. https://umanitoba.ca/student-supports/academic-supports/academic-integrity

Using Generative AI. (n.d.). https://www.sfu.ca/students/enrolment-services/academic-integrity/using-generative-ai.html

The author generated this document in part with ChatGPT 3.5, a language- or image-generation model. Upon generating the draft, the author reviewed, edited, and revised it to their own liking and takes ultimate responsibility for the content of this document. Sharing & Publication Policy (openai.com)

 

While on the premises, in an online environment, or during activities or events hosted by Greystone College, the following behaviors are prohibited:

  • Discrimination
    Discrimination occurs when a person, or group of people, is treated less favorably than another person or group, based on a person’s race, color, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, age, sex, sexual orientation, gender identity or expression, or any other protected classification in accordance with applicable legislation.
  • Harassment and Bullying
    Harassment and bullying are repeated, and unreasonable behavior(s) directed towards a person or group of people that creates a risk to health and safety, and/or creates a toxic environment. Repeated behavior refers to the persistent nature of the behavior and can involve a range of behaviors over time. Unreasonable behavior will be considered to have taken place if a reasonable person, having considered the circumstances, ought to have known that such behavior was unwelcome. A toxic environment refers to behavior that intimidates, humiliates, isolates, victimizes, threatens, and/or discriminates against a student or an employee.
  • Violence
    Violence is any threatened, attempted, or actual conduct that causes or could cause physical injury. It includes any threatening statement or behavior that gives an individual reasonable cause to believe that they may be at risk of injury.

Procedure

If under any circumstances, a prohibited activity occurs, the following outlines the procedure for reporting, addressing, and remedying the activity:

  • If a student feels they have been subjected to discrimination, harassment, bullying or violence, they should initially discuss their concerns with the person responsible for the conduct to let them know the behavior is unwelcome, if appropriate and safe to do so.
  • If the student does not feel comfortable approaching the person responsible, they shall report their complaint in writing to the Director, Greystone College Programs.
  • After receiving the complaint, the Director will meet with the individual(s) to understand the nature of the complaint and investigate further, if necessary.
  • A remedial action will be determined based on the findings of the investigation and provided in writing. Remedial action may include:
    • Mediation between the involved parties
    • Formal warning
    • Probationary period, subject to ongoing respectful and professional behavior
    • Immediate dismissal
  • In case of a formal warning, probation or dismissal, the College will initiate the appropriate procedures as per the Student Dismissal Policy.

 

Greystone College’s Sexual Violence & Misconduct policy defines sexual violence and misconduct and outlines training, reporting, investigative, and disciplinary responses to complaints and reports made by students, staff or faculty about incidents that take place on campus, at Greystone College events, or that involve the Greystone College community.

Our full sexual violence and misconduct policies can be reviewed under the following links:

Greystone College Montréal Sexual Violence Policy

Greystone College Toronto Sexual Violence Policy

Greystone College Vancouver Sexual Misconduct Policy

While completing a program of study at Greystone College, students are expected to adhere to the Student Code of Conduct, maintain good academic standing, and comply with all applicable College policies.

Student Code of Conduct

Greystone College may dismiss a student from a program on any of the grounds listed below. While the list is not exhaustive, it aims to give students an understanding of behaviors warranting disciplinary action. Specific examples of unacceptable behavior are included; however, students should be aware that their behavior may still be against the Code of Conduct even if it is not on the list.

The grounds for dismissal include engaging in, attempting to engage in, or assisting others to engage in any of the actions described below:

Academic Misconduct:

  • Cheating, plagiarism, unapproved collaboration or unauthorized use of AI in completing class assignments and examinations.
  • Submitting the same, or similar, previously produced work for which a student already received credits at another course.
  • Unauthorized access to exams and other assessments.
  • Unauthorized sharing and posting of course-related materials online, including instructor notes, lectures, assignments, exam questions, etc.
  • Excessive and unsubstantiated absenteeism or lateness resulting in not meeting minimum attendance requirements.
  • Sleeping or appearing to be sleeping during class.
  • Repeated failure to adhere to the requirements of good academic standing as per the Academic Standing policy.

Disruption or Interference:

  • Interfering with, obstructing, disrupting, misleading, or failing to comply with the directions of any College official in the performance of their duties.
  • Disruption of learning environment, including any conduct which interferes with classroom activities.

Failure to Comply:

  • Failure to comply with all applicable Greystone College policies, procedures, standards and requirements.
  • Failure to comply with the instructions or directives of the course instructor.
  • Failure to adhere to the terms of student enrolment contract, including the terms of payment of tuition and related fees.
  • Refusing to leave College property when instructed to do so by a College official acting within the scope of their duties.

Fraud, Misrepresentation or False Information:

  • Providing false information to an official at the College.
  • Forgery or alteration of documents, including but not limited to, identification, academic credentials, permits, medical notes, co-op reports etc.
  • Altering or misuse of official College documents or forms.
  • Unauthorized use of the name, reputation, or logo of Greystone College.

Misconduct Against Persons:

  • Failure to treat all students and staff with courtesy, respect, and dignity.
  • Engaging in physically, verbally, emotionally and sexually abusive, aggressive, threatening, harassing, discriminatory or otherwise offensive behavior (this also pertains to online activities and social media).
  • Physical or verbal threat, abuse, or violence.
  • Harassment or discrimination; promotion of hatred or remarks related to another person’s ethnicity, race, color, religion, age, gender, marital or family status, sexual orientation, or disability. 

Misconduct Against Property:

  • Theft attempted or actual.
  • Misuse, vandalism or damage to Greystone College property or equipment.

Substance Use and Smoking:

  • Possession or consumption of alcohol, or illegal or controlled substance including cannabis, in any amount.
  • Being under the influence while on campus property or behavior consistent with substance use.
  • Attending class with an apparent odor associated with cannabis or other controlled substance.
  • Possession of drug paraphernalia such as marijuana joints, marijuana electronic inhalation devices, etc. while on campus property.
  • Smoking and/or using an electronic smoking device or vaping while on campus property.

Unauthorized Possession or Use of Dangerous Substance or Objects:

  • Bringing materials or devices which may pose a hazard or cause damage to College property or its occupants.
  • Possession or use of dangerous substance, material, or weapons, or any other item designed to inflict harm or damage.

Unauthorized Use of College Facilities, Equipment or Services:

  • Recording lectures, demonstrations, presentations or conversations without authorization.
  • Tampering with fire safety, security, or emergency equipment.
  • Unauthorized entry, attempted unauthorized entry and/or presence on any premises of the College.
  • Use of any College equipment, facility, network, or system for any disruptive or unauthorized purpose, or in a manner that violates any law, College policy, or procedure.

Contravention of Other College Policies or Laws :

  • Contravention of any provision of the Criminal Code of Canada or any other federal, provincial, or municipal statute or regulation.
  • Any other conduct which is determined to be detrimental or damaging to other students, staff members or the college and its operations.

Students who do not meet the expected Student Code of Conduct will be subject to the procedures outlined below, which may include immediate dismissal from Greystone College, depending on the severity of the misconduct.

The Academic Management team reserves the right to initiate immediate measures, such as asking the student to leave the campus premises for the remainder of the day, suspending access to LMS, and taking any other appropriate disciplinary actions as/when deemed necessary.

Procedure

The procedure by which a student may be dismissed from a program is as follows:

  1. Concerns related to student misconduct shall be brought up to the Director, Greystone College Programs, or Program/Co-op Manager, as appropriate. Concerns may be brought up by staff, faculty, students, co-op employers, or the public. All complaints must be made in writing.
  2. A meeting with the student to discuss the complaint will be arranged as soon as possible. If necessary, an investigation will be conducted to determine whether the complaint is substantiated.
    1. First Warning Letter - If it has been determined that the complaint is substantiated, a warning letter will be issued, setting out the consequences of further misconduct.
    2. Final Warning Letter/Probation Letter - If the misconduct continues, the student will meet with the Director, Greystone College Programs or Program/Co-op Manager, as appropriate. A final warning/probation letter, outlining the consequences of continued misconduct and corresponding terms and conditions. The letter will be signed by all parties involved, and copies will be given to the student and placed in the student's file.
    3. Letter of Dismissal - If the student clearly demonstrates unwillingness or inability to comply with the terms and conditions of the final warning/probation and gets to the final stage in the disciplinary process, they will meet with the Director, Greystone College Programs or Program/Co-op Manager, as appropriate. At this point, the student will be notified of their dismissal, and a dismissal letter will be issued by the Director of Greystone College Programs. The letter will be signed by all parties involved, and copies will be given to the student and placed in the student's file. The student’s contract will be terminated as well.
  3. Applicable refunds will be processed in accordance with the existing Tuition Refund Policy. If the student owes tuition or other fees to the institution, Greystone College will undertake collection of the amount owing.

Any of the following, if substantiated, will result in immediate dismissal without a warning letter or probationary period:

  • Cheating or distributing exams (including posting exams online).
  • Physical assault or other violent acts committed on or off campus against any student or staff member, including sexual assault.
  • Verbal threat, assault, or abuse.
  • Vandalism of school property.
  • Theft.
  • Any other instance deemed by the College as serious misconduct.

The student has the right to appeal in writing to the Director, Greystone College Vancouver; National Director, Curriculum and Compliance within five (5) business days of the decision. The appeal must be accompanied by sufficient evidence to support the dispute.

The Director will provide a written response to the student that includes a final decision. All cases will be concluded as soon as possible and no later than thirty (30) calendar days after receiving the student’s written appeal notice.

 

Greystone College shall refund tuition and other fees paid under an enrolment contract according to the refund circumstances and regulations local to each Greystone College campus, as detailed below. Each campus refund policies and procedures are set by their relevant provincial governing body.

Tuition Refund Procedure

  • To receive a refund of any portion of tuition fees, a student must give Greystone College a written notice that they intend to withdraw from the program in which they have enrolled.
  • Campuses may determine specific procedures for such notification.
  • All refunds will be in Canadian Dollars.

Campus Specific Policies

  • Collège Greystone can not request payment from a student prior to the start of the program, except for the payment of a registration fee.
  • Collège Greystone can not require payment to be made in less than two reasonably equal instalments. The due dates for the installments must be set so that, when calculated in weeks, they correspond to the start of each half of the program.
  • The student may, at any time and at his/her discretion, cancel the educational services contract by giving notice to that effect by registered mail. The contract will be cancelled upon receipt of the notice.
  • If the student cancels the contract before the program starts, Collège Greystone cannot demand payment exceeding $1,500 ($500 for Canadian citizens or permanent residents) or 10% of the total agreed-upon price for the educational services, whichever is lower, less the registration fee.
  • If the student cancels the contract after the program starts, the institution may demand only the following amounts from the student:
    1. the price of the services provided to the date of cancellation (calculated in weeks);
    2. as penalty, the amount of $1,500 ($500 for Canadian citizens or permanent residents) or 10% of the total agreed-upon price for the educational services, whichever is lower, less the registration fee.
  • Collège Greystone will issue a refund within 10 days of receiving a written notice of contract cancellation.
  • If the student becomes aware that they were admitted to the program in contravention of the provisions governing admission to the program, they may demand that the contract be annulled.

For information regarding cancellation of the Educational Services Contract and refunds of fees paid, see articles 70 to 75 of the Act Respecting Private Education Chapter E-9.1 (Legis Quebec).

 

Full Refunds

If a student has entered into a contract with Greystone College for a vocational program, the college shall refund all fees paid for the program in the following circumstances:

  • The contract is cancelled by a student, in writing, within two days of receiving a copy of the contract.
  • The college, while still operating, discontinues the program or the approval to provide the program is revoked before the student completes the program.
  • The college collects any fees for the program before the program is approved.
  • The college collects more than 20% of the total fees for the program, up to $500, before signing a contract with a student.
  • The college expels the student in a manner or for reasons that are contrary to the college’s expulsion policy.
  • The college does not provide a written evaluation of the student’s progress before half of the scheduled hours of instruction have taken place, for each 12-month or subsequent period.
  • The college or its representative make false or misleading written or verbal statements, disseminate false or misleading images or videos for the purpose of inducing a student or prospective student to enrol in a program or to enter into a contract with the college.
  • The contract does not include all the mandatory terms required.
  • A total of more than 10% of the program is taught by unqualified instructors.

Full refunds minus service fee

Greystone College shall give a refund of all fees paid for a vocational program, except the 20% of the total fees for the program or $500, whichever is less, in the following circumstances:

  • The student withdraws from the program before the program start date.
  • The student does not meet the program’s admission requirements before the program start date.
  • The college cancels the contract within the first 45 days of the program start because the student does not attend the first 14 days of classes.
  • The college is notified in writing by or on behalf of an international student before the program mid-point that the student has not been issued a student visa

Partial refunds

Greystone College shall give a student a refund of the fees paid for a vocational program if:

  • The student withdraws from the program after the program start date, or
  • The student is expelled from the program for a reason permitted under the college’s expulsion policy.

Withdrawal/expulsion - programs up to 12 months in duration

  • Before the program mid-point - the college will retain 20% of the total fees for the program or $500, whichever is less, plus the fees paid for the portion of the program delivered.
  • After the program mid-point - no refund is required.

Withdrawal/expulsion - programs longer than 12 months in duration

If a program is scheduled to be longer than 12 months, Greystone College shall give a refund for the initial 12-month and any subsequent period of the program as follows:

  • Before half of the scheduled hours of instruction have taken place for the period - the college will retain 20% of the total fees for the program or $500, whichever is less, plus the fees paid for the portion of the program delivered for that period
  • After half of the scheduled hours of instruction have taken place for the period – no refund is required.
  • If a period has not yet started at the time of the withdrawal or expulsion, the college shall give a refund of all fees paid for that period.

Refund of compulsory fees

Greystone College may only charge or collect compulsory fees for a program after the fees have been published by the Superintendent.

If the college collects a compulsory fee that has not been published by the Superintendent, a refund of the fee will be provided to the student upon written request.

No retention of refund

The college cannot deduct money from a refund a student is entitled to for a vocational program if the student owes money for other services or non-vocational programs offered by the college.

Timing of refunds

Greystone College is required to issue a fee refund within 30 days of a student giving a written notice of cancellation or withdrawal or 30 days of providing to a student a written notice of expulsion from the college.

If a student does not meet the admission requirements at the time the program begins, the college is required to issue a refund of fees within 30 days of the start of the program.

If a student does not attend the first 14 days of classes, the college can cancel the contract and must issue a refund within 45 days of the start of the program.

Currency

All refunds will be paid in Canadian Dollars.

Additional information regarding tuition refunds can be found in the following document – Private Career College Students’ Rights and Responsibilities at https://www.ontario.ca/page/private-career-college-students-rights-and-responsibilities

 

Circumstances when refund is payable Amount of refund

Before program start date, institution receives a notice of withdrawal:

  • No later than seven days after student signed the enrolment contract, and
  • Before the program start date.
100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials.
  • At least 30 days before the later of:
    1. The program start date in the most recent Letter of Acceptance (international students)
    2. The program start date in the enrolment contract.
Institution may retain up to 10% of tuition, to a maximum of $1,000.
  • More than seven days after the student and institution signed the enrolment contract, and less than 30 days before the later of:
    1. The program start date in the most recent Letter of Acceptance (international students)
    2. The program start date in the enrolment contract.
Institution may retain up to 20% of tuition, to a maximum of $1,300.

After program start date, institution provides a notice of dismissal or receives a notice of withdrawal
(applies to all approved programs, other than distance-education-only programs):

  • After the program start date, and up to and including 10% of instruction hours have been provided.
Institution may retain up to 30% of tuition.
  • After the program start date, and after more than 10% but before 30% of instruction hours have been provided
Institution may retain up to 50% of tuition.

Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education):

  • A student does not attend the first 30% of the program.
Institution may retain up to 50% of the tuition paid.

Institution receives a refusal of study permit (applies to international students requiring a study permit):

  • Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:
    1. The program start date in the most recent Letter of Acceptance
    2. The program start date in the enrolment contract
100% tuition and all related fees, other than application fee.

Fees charged for textbooks and other course materials will be refunded if the student does not receive these course materials and the student withdraws, is dismissed, or does not attend any of the first 30% of the hours of instruction of the program

If a student withdraws or is dismissed after 30% of the period of instruction hours specified in the contract have been provided, no refund will be issued.

Institution must pay the tuition or fee refund within 30 days after the following applicable date:

  • the date the institution receives a notice of withdrawal from the student
  • the date the institution provides a notice of dismissal to the student
  • the date the student delivers to the institution a copy of a refusal to issue the study permit
  • the date on which the first 30% of the hours of instruction are provided, if the student does not attend any of the first 30% of the hours of instruction (no-show).

 

This policy applies to all co-op and practicum programs, except TESOL programs. The practicum policy for TESOL programs is dictated by separate governing bodies and is not outlined in this document.

Policy

Students who enroll in a program that includes a work experience component are required to engage in job duties that are relevant to the learning objectives of the program.

Definitions

Co-op Work Placement: Co-op work placement is an integral component of all Co-op programs, that is provided by a host organization in which a student obtains practical skills relevant to the learning objectives of the program.  For Greystone College Vancouver programs, co-op placements are paid. For Greystone College Toronto programs, co-op placements may be paid or unpaid.

Practicum Work Placement: Currently, practicum placements apply only to the Attestation of College Studies, International Business Management in Montréal. Practicum placements are unpaid. 

Geographic area where work experience will be provided

Work experience placements are in Canadian workplaces and within the geographic area indicated in the student enrolment contract.

Number of Hours for Work Experience

Co-op Work Placement: The length of placement shall not be more than 50% of the total length of the program that the student is enrolled in.

Practicum Work Placement: The length of placement is dependent on the program of study and shall not exceed 20% of the total length of the program that the student is enrolled in.

The length of the work experience component varies according to the program of study. The following tables highlight the required hours for the various programs at the Vancouver, Toronto, and Montreal campuses.

 

VANCOUVER PROGRAMS

BUSINESS PROGRAMS

Diploma in Business Communications Co-op
Morning Schedule:
720 hours within 24 weeks
Evening Schedule:
720 hours within 36 weeks
Diploma in International Business Management Co-op
Morning Schedule:
720 hours within 24 weeks
Afternoon or Evening Schedule:
720 hours within 36 weeks
Diploma in Project Management
Morning Schedule:
NA
Evening Schedule:
1000 hours within 50 weeks

CUSTOMER SERVICE/HOSPITALITY PROGRAMS

Diploma in Customer Service Co-op
Morning Schedule:
524 hours within 24 weeks
Afternoon or Evening Schedule:
800 hours within 40 weeks
Diploma in Hospitality Operations Co-op
Morning Schedule:
524 hours within 24 weeks
Evening Schedule:
800 hours within 40 weeks

DIGITAL MARKETING PROGRAMS

Diploma in Digital Marketing: Social Media Professional Co-op
Morning Schedule:
720 hours within 24 weeks
Afternoon or Evening Schedule:
800 hours within 40 weeks
Diploma in Digital Marketing: Website Management and Design Co-op
Morning Schedule:
NA
Afternoon or Evening Schedule:
800 hours within 40 weeks
Diploma in Digital Marketing: Digital Marketing Professional Co-op
Morning Schedule:
NA
Afternoon or Evening Schedule:
1160 hours within 58 weeks

TECH PROGRAMS

Diploma in Data Analytics
Morning Schedule:
450 hours within 20 weeks
Evening Schedule:
NA
Diploma in Front End Development
Morning Schedule:
NA
Evening Schedule:
600 hours within 30 weeks
Diploma in Full Stack Development
Morning Schedule:
NA
Evening Schedule:
960 hours within 48 weeks

 

TORONTO PROGRAMS

BUSINESS PROGRAMS

Diploma in Business Communications Co-op
Morning Schedule:
524 hours within 24 weeks
Evening Schedule:
840 hours within 40 weeks
Diploma in International Business Management Co-op
Morning Schedule:
524 hours within 24 weeks
Evening Schedule:
840 hours within 40 weeks

HOSPITALITY PROGRAMS

Certificate in Hospitality Skills Co-op
Morning Schedule:
252 hours within 12 weeks
Evening Schedule:
NA
Diploma in Customer Service Co-op
Morning Schedule:
524 hours within 24 weeks
Evening Schedule:
840 hours within 40 weeks
Diploma in Hospitality Operation Co-op
Morning Schedule:
524 hours within 24 weeks
Evening Schedule:
NA

DIGITAL MARKETING PROGRAMS

Diploma in Digital Marketing: Social Media Professional Co-op
Morning Schedule:
NA
Afternoon or Evening Schedule:
840 hours within 40 weeks 
Diploma in Digital Marketing: Website Management and Design Co-op
Morning Schedule:
NA
Afternoon or Evening Schedule:
840 hours within 40 weeks
Diploma in Digital Marketing: Digital Marketing Professional Co-op
Morning Schedule:
NA
Afternoon or Evening Schedule:
1260 hours within 58 weeks

 

MONTRÉAL PROGRAMS

BUSINESS PROGRAMS

Attestation of College Studies, International Business Management Practicum
Morning Schedule:
300 hours within 20 weeks
Afternoon or Evening Schedule:
300 hours within 20 weeks

DIGITAL MARKETING PROGRAMS

Attestation of College Studies, Digital Marketing Specialist Practicum
Morning Schedule:
NA
Evening Schedule:
300 hours within 20 weeks

 

WORK EXPERIENCE PROCEDURES:

Requirements & Process Before Start of Work Experience:

  1. The student must hold a valid Study Permit and Co-op Work Permit that adequately covers the entire duration of the study and work portions of the program..
  2. The student must have successfully completed all required academic courses before being considered for Work Experience. Exceptions to this may be considered under extenuating circumstances at the discretion of the Director, Greystone College Programs. Additionally, if the student is on an authorized leave, they cannot begin co-op until they return.
  3. Co-op Orientation: The Co-op Department will conduct an Orientation session for Co-op students within the first week from the start date of their program of study. At this Orientation, students will be briefed on the objectives of the Work Experience, expectations for performance, reporting procedures and administrative forms to be completed such as the Letter of Agreement, Monthly Monitoring/Attendance Reports, and Post-Placement Company Evaluation. This Orientation will assist students in preparing well for the Work Experience at a later stage. 
  4. One-on–One Meetings with a Co-op Advisor/Coordinator: Each student will be assigned to a specific Co-op Advisor who will guide the student from the start to the end of the Work Experience term. Students will be invited to meet their respective Advisors to discuss their interest and suitability for potential Work Experience options. Students will also receive additional coaching and support from the Advisors on how to conduct job search, prepare resumes & cover letters and practice job interviews.

Actions to Take to Commence Co-op:

  1. About a month before the Co-op start date, the Co-op Advisor emails student to discuss placement. Prior to this meeting, the student must provide the Co-op Advisor with an updated resume.
  2. The Co-op Advisor will liaise with relevant host organizations (employers in various industries) to seek a placement. Once a suitable host has been identified, an interview with the employer and the student will be arranged.
  3. The Co-op host (employer) reserves the right to accept or decline a student for placement with the company. Students are strongly advised to prepare for the interview with the host employer and, if necessary, may contact their Co-op Advisor for guidance and support with interview techniques.
  4. As soon as the student is accepted for placement, the student must discuss the work schedule directly with the employer and confirm the Co-op start date
  5. At this point, the Letter of Agreement form will be jointly completed and signed by the student and the employer. The completed Letter of Agreement form must be returned to the Co-op Advisor to be counter-signed at the earliest opportunity upon starting the placement. A copy of the Letter of Agreement will be emailed to the student and host employer and filed in the student’s folder.

Process of Evaluation During Work Experience:

  1. MONITORING OF STUDENT PROGRESS AND PERFORMANCE/REPORTS:
    1. Monthly Monitoring/Attendance Repor: During the Work Experience, the student must submit this report through the Learning Management System (Moodle) once every 4 weeks. The report will be reviewed by the Co-op Advisors. Any issues or concerns raised by the student will be immediately attended to by the Co-op Advisor.
    2. Site visits: The Co-op Advisor may conduct a site visit to meet with employers and student to check on progress as required.
    3. A qualified supervisor will provide timely feedback to the student on their performance with respect to the program’s learning objectives and the activities listed in the work experience agreement. The supervisor will ensure that the feedback is provided to the student on a regular basis, either to reinforce learning or to address performance deficiencies.

End of Work Experience:

  1. End of Work Experience Final Evaluation by Employer: The host employer will report on the work experience near the end of the Work Experience term. The employer will provide a final evaluation on the overall performance of the student by completing the Post-Placement Company Evaluation Form. The Co-op Advisor will meet with the student to discuss the evaluation report if there are any issues.
  2. Successful graduation of Co-op Programs of study: If there are no concerns or issues arising out of these reports, the Co-op Advisor will update the student records accordingly and inform the Student Services of the student’s Co-op work experience completion.

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