The minimum pass grade for courses at Greystone College is 60%. Students must achieve a grade of 60% or above to successfully complete a course and receive credit.
Good Academic Standing
Academic Warning
Academic Probation
Dismissal
Unsatisfactory Progress and Fall-back Options
To be admitted to any Greystone College program, prospective students must meet specific requirements regarding prior education, language proficiency and minimum age, where applicable.
All applicants must submit, with their application, academic records and other documents deemed necessary for admission purposes.
If a prospective student does not meet the program admission requirements, neither the institution nor the student can waive the requirements.
(applicable to all Greystone College campuses)
Provide a proof of proficiency in the language of instruction (English or French), as applicable to the program of study.
For programs offered in English, international students or students whose first language is not English must demonstrate language proficiency by providing proof of one of the following:
Attestation of College Studies (AEC) Program
An applicant who has received instruction considered sufficient by the college and meets any of the following conditions may be admitted to a program of studies leading to an Attestation of College Studies:
To be admitted to Greystone College Toronto, an applicant must:
Have an Ontario Secondary School Diploma (OSSD) or equivalent. Accepted equivalents include:
If the applicant does not meet the academic qualifications listed above, they must:
To be admitted to Greystone College Vancouver, an applicant must:
*Mature student status may be granted to applicants who are over 19 years old and have not completed secondary school or equivalent. The applicants will be considered for admission based on the skills and experience they have acquired since leaving school. The applicant is required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary of professional accomplishments, and two letters of recommendation from both their current and previous employers. The applicant may be interviewed by the Registrar’s or Academic office to further asses their suitability for admission to the program of study.
Applications sent through an agency are processed by the centralized registration team. Applications by a “walk-in student” are processed on campus.
All applications are processed in accordance with the requirements of the relevant provincial regulatory body.
Greystone College encourages applications from prospective students who seriously intend to study at our schools to further their education in Canada. To that end, potential students must comply with Canada’s federal and provincial laws and understand the gravity of providing false information or misrepresenting themselves to immigration authorities, to Greystone College, or to any other government agency.
Attendance is a crucial component of academic success, program requirements, and personal and professional development. Students at Greystone College are expected to attend all classes regularly and punctually. This attendance policy is designed to encourage active participation in the learning process and ensure that students derive the maximum benefit from their academic experience.
All students are required to maintain a minimum attendance rate of 80% for each course in which they are enrolled. This includes all classes, field trips, online study modules, and any other scheduled in-class and online class activities.
All absences and late arrivals are subtracted from the overall attendance on a daily basis. This approach ensures a transparent and accurate representation of each individual's attendance record.
Attendance policy does not allow students to be absent or arriving late solely due to work commitments. The college emphasizes that employment responsibilities are not valid justifications for non-compliance with attendance requirements. Students are encouraged to align their work schedules with academic responsibilities to maintain a balanced and conducive learning environment.
Failure to meet the minimum attendance requirement may result in the following consequences:
Greystone College Toronto and Greystone College Vancouver students who fail to meet the minimum attendance requirement of 80% will be subject to disciplinary actions, up to and including dismissal.
When a student's absences reach 20%, instructors are required to notify the Director of Greystone College Programs. If the student fails to provide acceptable documentation to justify the absences, the Director reserves the right to disallow the student from attending the course. Nonetheless, the student retains the privilege to submit assignments and take all examinations for the course.
Instructors will regularly record and monitor attendance throughout the course. Students approaching maximum allowable absences will be contacted by their instructor and/or the Academic Department.
Students have the ability to track and monitor their attendance records through the Learning Management System (Moodle) and are responsible for ensuring that the records are accurate. In case of discrepancies, students should promptly communicate with their instructor.
Students must email their instructor as soon as reasonably practicable in case of an unplanned absence. The unplanned absence can be due to unforeseen circumstances beyond the student’s control.
If a student must be absent for an extended period, four (4) or more days, they must notify their instructor and the Academic Department at:
(Vancouver campus) Academic.Vancouver@greystonecollege.com
(Toronto campus) Academic.Toronto@greystonecollege.com
(Montreal campus) Academic.Montreal@greystonecollege.com
To request permission for late submission of an assignment or deferred examination due to absenteeism, students are required to submit sufficient documentation to the Academic Department.
If a student does not submit sufficient documentation justifying their absence from an assessment, they will receive a grade of 0%.
Students may be marked “excused” (E) only at the discretion of the Academic Department.
Acceptable documents to excuse an absence from class include, but are not limited to, a valid medical certificate, a note from a healthcare professional, or official documentation from relevant authorities such as immigration or government agencies. These documents serve as a means to verify and validate the legitimate reasons behind a student's absence, ensuring transparency and accountability in the attendance record.
The Academic Department may authenticate or decline the acceptance of insufficient documents. Submission of fraudulent documents will result in disciplinary action.
Students are required to join their classes punctually and maintain their online presence throughout the session while keeping their cameras on. Those who remain logged in but are unresponsive to inquiries or have their cameras turned off will be marked as absent or late.
Students are not allowed to complete online course examinations without instructor invigilating and their cameras on. Should a student attempt to bypass this requirement, the grade for any attempted or completed assessment will be 0%.
Absenteeism due to internet connectivity will be recorded as absent or late.
International students with valid study permits must meet certain conditions to maintain their legal status in Canada, including the requirement to be actively pursuing studies by maintaining continuous enrolment at a Designated Learning Institution (DLI).
Under certain circumstances beyond their control, the students may be eligible to take an authorized leave from studies of up to a maximum of 150 days, and still be considered actively pursuing studies during the approved period.
Any leave taken from a program of study at Greystone College is subject to approval by the Director, Greystone College Programs.
It counts as authorized leave if:
Students cannot work on or off campus during an authorized leave from study, even if their study permit says they are allowed to work in Canada.
Students are also responsible for ensuring and planning for permit extensions (Study Permit or Work Permit) that may be necessary because of the authorized leave. Any costs associated with these extensions are the sole responsibility of the student.
Students approved for the authorized leave are not required to inform the Immigration, Refugees, and Citizenship Canada (IRCC), but must retain a confirmation of authorized leave approval for their records. In accordance with applicable regulations, the Government of Canada officers may request evidence of compliance from the student or the College.
Should the student request an authorized leave during the work experience placement, the approval will be subject to additional permissions from the employer and the Co-op department. Where possible, the student must make up lost time during the absence by rearranging the work schedule with the employer.
References:
Immigration and Refugee Protection Regulations SOR-2002-227
Credit transfers may be granted based on successful completion of post-secondary courses, which are similar overall in content and learning objectives to the course(s) at Greystone College.
Students applying for credit transfer must meet one of the following criteria:
All assignments and final course grades may be appealed by individual students, as per the procedure outlined in this policy.
This policy is applicable to Greystone College Montreal only.
The College makes every effort to ensure that all equipment and facilities are properly maintained, and that all required safety equipment is in working order. Any concerns or issues regarding health and safety must be reported to a senior campus administrator, such as the Student Services Manager or Campus Director.
All accidents, incidents, injuries, potential safety hazards, safety suggestions, and other health and safety-related issues must be reported to the senior campus administrator, such as the Student Services Manager or Campus Director.
In case of an injury, outside emergency response agencies (911) should be contacted when required. If the injury does not require immediate medical attention, a report must still be completed in case medical treatment is needed at a later time and to ensure that any existing safety hazards are corrected.
First AidAny individual who requires first aid assistance should inform the senior campus administrator. In the event of a medical emergency that poses an imminent danger, call 911 first and then notify the senior campus administrator.
Mental Health & Student Support ProgramGreystone College offers free counseling through a third-party provider to support international students. For more details, students may contact Student Services or refer to Student Connect (student portal).
Greystone College is committed to providing equal educational opportunities to all students, including those with disabilities. In addition, it is committed to addressing the physical, systemic, technological, and attitudinal barriers that can limit the inclusion of students with disabilities.
Greystone College undertakes the responsibility to ensure that all students with disabilities obtain services and/or accommodations related to their needs. As such, the College has established Student Services as the department responsible for carrying out these services. While Student Services is responsible for implementing these services on the College’s behalf, this responsibility is shared by the entire Greystone community including faculty, staff, administration, and students. All parties have specific responsibilities to ensure this mission is met.
It is the responsibility of the student to:
It is the responsibility of faculty and staff to:
It is the responsibility of Student Services to:
Greystone College is committed to maintaining the highest standards of academic honesty and integrity, which are essential for fostering a culture of trust, respect, and intellectual growth within our community.
In line with these principles, our Plagiarism and Academic Honesty Policy serves as a guiding framework to ensure that all members of our college community, including students, faculty, and staff, understand their responsibilities and obligations regarding originality, attribution, and ethical conduct in academic endeavors.
Plagiarism is the act of presenting, whether intentionally or unintentionally, someone else's words or ideas as one's own without proper attribution in any educational context. This encompasses copying from published sources, utilizing internet materials without acknowledgment, or passing off another student's work as original.
Deliberate plagiarism is considered a serious offense and may result in failing the course. It is imperative to cite all external sources used in academic work according to the format specified by the instructor.
Self-plagiarism occurs when a student submits previously completed work, for which they have already received a grade in another course. In any Greystone College program or course, self-plagiarism is not allowed.
Plagiarism includes, but is not limited to, the following:
Greystone College provides education and training to students on the importance of academic integrity, proper citation practices, and the consequences of plagiarism.
The instructors may utilize plagiarism detection software to review student submissions for originality.
Artificial Intelligence (AI) tools offer invaluable support in various aspects of academic work, from conducting research and data analysis to generating insights and enhancing creativity.
If the instructor does not allow the use of ChatGPT and/or similar generative AI tools to complete the assignments or projects, then utilizing these tools would constitute academic misconduct.
Conversely, if the instructor allows their use, it is imperative for instructors to outline the limitations and expectations for acknowledgment, ensuring that students adhere to these guidelines.
However, if the instructor has not addressed the use of such tools, it is likely considered prohibited under the umbrella of unauthorized means to complete coursework.
Students should not assume that all available technologies are permissible and should seek clarification from their instructor if unsure about the permissibility of AI tools or any other tool.
If a student is found to have plagiarized, consequences may include, but are not limited to, the following:
ChatGPT Q&A - Academic Integrity at UBC. (2023, September 18). Academic Integrity at UBC.
https://academicintegrity.ubc.ca/chatgpt-faq/
University of Manitoba - Academic Integrity. (n.d.). University of Manitoba. https://umanitoba.ca/student-supports/academic-supports/academic-integrity
Using Generative AI. (n.d.). https://www.sfu.ca/students/enrolment-services/academic-integrity/using-generative-ai.html
The author generated this document in part with ChatGPT 3.5, a language- or image-generation model. Upon generating the draft, the author reviewed, edited, and revised it to their own liking and takes ultimate responsibility for the content of this document. Sharing & Publication Policy (openai.com)
While on the premises, in an online environment, or during activities or events hosted by Greystone College, the following behaviors are prohibited:
If under any circumstances, a prohibited activity occurs, the following outlines the procedure for reporting, addressing, and remedying the activity:
Greystone College’s Sexual Violence & Misconduct policy defines sexual violence and misconduct and outlines training, reporting, investigative, and disciplinary responses to complaints and reports made by students, staff or faculty about incidents that take place on campus, at Greystone College events, or that involve the Greystone College community.
Our full sexual violence and misconduct policies can be reviewed under the following links:
Greystone College Montréal Sexual Violence Policy
While completing a program of study at Greystone College, students are expected to adhere to the Student Code of Conduct, maintain good academic standing, and comply with all applicable College policies.
Greystone College may dismiss a student from a program on any of the grounds listed below. While the list is not exhaustive, it aims to give students an understanding of behaviors warranting disciplinary action. Specific examples of unacceptable behavior are included; however, students should be aware that their behavior may still be against the Code of Conduct even if it is not on the list.
The grounds for dismissal include engaging in, attempting to engage in, or assisting others to engage in any of the actions described below:
Academic Misconduct:
Disruption or Interference:
Failure to Comply:
Fraud, Misrepresentation or False Information:
Misconduct Against Persons:
Misconduct Against Property:
Substance Use and Smoking:
Unauthorized Possession or Use of Dangerous Substance or Objects:
Unauthorized Use of College Facilities, Equipment or Services:
Contravention of Other College Policies or Laws :
Students who do not meet the expected Student Code of Conduct will be subject to the procedures outlined below, which may include immediate dismissal from Greystone College, depending on the severity of the misconduct.
The Academic Management team reserves the right to initiate immediate measures, such as asking the student to leave the campus premises for the remainder of the day, suspending access to LMS, and taking any other appropriate disciplinary actions as/when deemed necessary.
The procedure by which a student may be dismissed from a program is as follows:
Any of the following, if substantiated, will result in immediate dismissal without a warning letter or probationary period:
The student has the right to appeal in writing to the Director, Greystone College Vancouver; National Director, Curriculum and Compliance within five (5) business days of the decision. The appeal must be accompanied by sufficient evidence to support the dispute.
The Director will provide a written response to the student that includes a final decision. All cases will be concluded as soon as possible and no later than thirty (30) calendar days after receiving the student’s written appeal notice.
References:
Greystone College shall refund tuition and other fees paid under an enrolment contract according to the refund circumstances and regulations local to each Greystone College campus, as detailed below. Each campus refund policies and procedures are set by their relevant provincial governing body.
For information regarding cancellation of the Educational Services Contract and refunds of fees paid, see articles 70 to 75 of the Act Respecting Private Education Chapter E-9.1 (Legis Quebec).
Full Refunds
If a student has entered into a contract with Greystone College for a vocational program, the college shall refund all fees paid for the program in the following circumstances:
Full refunds minus service fee
Greystone College shall give a refund of all fees paid for a vocational program, except the 20% of the total fees for the program or $500, whichever is less, in the following circumstances:
Partial refunds
Greystone College shall give a student a refund of the fees paid for a vocational program if:
Withdrawal/expulsion - programs up to 12 months in duration
Withdrawal/expulsion - programs longer than 12 months in duration
If a program is scheduled to be longer than 12 months, Greystone College shall give a refund for the initial 12-month and any subsequent period of the program as follows:
Refund of compulsory fees
Greystone College may only charge or collect compulsory fees for a program after the fees have been published by the Superintendent.
If the college collects a compulsory fee that has not been published by the Superintendent, a refund of the fee will be provided to the student upon written request.
No retention of refund
The college cannot deduct money from a refund a student is entitled to for a vocational program if the student owes money for other services or non-vocational programs offered by the college.
Timing of refunds
Greystone College is required to issue a fee refund within 30 days of a student giving a written notice of cancellation or withdrawal or 30 days of providing to a student a written notice of expulsion from the college.
If a student does not meet the admission requirements at the time the program begins, the college is required to issue a refund of fees within 30 days of the start of the program.
If a student does not attend the first 14 days of classes, the college can cancel the contract and must issue a refund within 45 days of the start of the program.
Currency
All refunds will be paid in Canadian Dollars.
Additional information regarding tuition refunds can be found in the following document – Private Career College Students’ Rights and Responsibilities at https://www.ontario.ca/page/private-career-college-students-rights-and-responsibilities
Circumstances when refund is payable | Amount of refund |
---|---|
Before program start date, institution receives a notice of withdrawal: |
|
|
100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
|
Institution may retain up to 10% of tuition, to a maximum of $1,000. |
|
Institution may retain up to 20% of tuition, to a maximum of $1,300. |
After program start date, institution provides a notice of dismissal or receives a notice of withdrawal |
|
|
Institution may retain up to 30% of tuition. |
|
Institution may retain up to 50% of tuition. |
Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education): |
|
|
Institution may retain up to 50% of the tuition paid. |
Institution receives a refusal of study permit (applies to international students requiring a study permit): |
|
|
100% tuition and all related fees, other than application fee. |
Fees charged for textbooks and other course materials will be refunded if the student does not receive these course materials and the student withdraws, is dismissed, or does not attend any of the first 30% of the hours of instruction of the program
If a student withdraws or is dismissed after 30% of the period of instruction hours specified in the contract have been provided, no refund will be issued.
Institution must pay the tuition or fee refund within 30 days after the following applicable date:
This policy applies to all co-op and practicum programs, except TESOL programs. The practicum policy for TESOL programs is dictated by separate governing bodies and is not outlined in this document.
Students who enroll in a program that includes a work experience component are required to engage in job duties that are relevant to the learning objectives of the program.
Co-op Work Placement: Co-op work placement is an integral component of all Co-op programs, that is provided by a host organization in which a student obtains practical skills relevant to the learning objectives of the program. For Greystone College Vancouver programs, co-op placements are paid. For Greystone College Toronto programs, co-op placements may be paid or unpaid.
Practicum Work Placement: Currently, practicum placements apply only to the Attestation of College Studies, International Business Management in Montréal. Practicum placements are unpaid.
Work experience placements are in Canadian workplaces and within the geographic area indicated in the student enrolment contract.
Co-op Work Placement: The length of placement shall not be more than 50% of the total length of the program that the student is enrolled in.
Practicum Work Placement: The length of placement is dependent on the program of study and shall not exceed 20% of the total length of the program that the student is enrolled in.
The length of the work experience component varies according to the program of study. The following tables highlight the required hours for the various programs at the Vancouver, Toronto, and Montreal campuses.
Diploma in Business Communications Co-op | |
Morning Schedule: 720 hours within 24 weeks |
Evening Schedule: 720 hours within 36 weeks |
Diploma in International Business Management Co-op | |
Morning Schedule: 720 hours within 24 weeks |
Afternoon or Evening Schedule: 720 hours within 36 weeks |
Diploma in Project Management | |
Morning Schedule: NA |
Evening Schedule: 1000 hours within 50 weeks |
Diploma in Customer Service Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Afternoon or Evening Schedule: 800 hours within 40 weeks |
Diploma in Hospitality Operations Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: 800 hours within 40 weeks |
Diploma in Digital Marketing: Social Media Professional Co-op | |
Morning Schedule: 720 hours within 24 weeks |
Afternoon or Evening Schedule: 800 hours within 40 weeks |
Diploma in Digital Marketing: Website Management and Design Co-op | |
Morning Schedule: NA |
Afternoon or Evening Schedule: 800 hours within 40 weeks |
Diploma in Digital Marketing: Digital Marketing Professional Co-op | |
Morning Schedule: NA |
Afternoon or Evening Schedule: 1160 hours within 58 weeks |
Diploma in Data Analytics | |
Morning Schedule: 450 hours within 20 weeks |
Evening Schedule: NA |
Diploma in Front End Development | |
Morning Schedule: NA |
Evening Schedule: 600 hours within 30 weeks |
Diploma in Full Stack Development | |
Morning Schedule: NA |
Evening Schedule: 960 hours within 48 weeks |
Diploma in Business Communications Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: 840 hours within 40 weeks |
Diploma in International Business Management Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: 840 hours within 40 weeks |
Certificate in Hospitality Skills Co-op | |
Morning Schedule: 252 hours within 12 weeks |
Evening Schedule: NA |
Diploma in Customer Service Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: 840 hours within 40 weeks |
Diploma in Hospitality Operation Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: NA |
Diploma in Digital Marketing: Social Media Professional Co-op | |
Morning Schedule: NA |
Afternoon or Evening Schedule: 840 hours within 40 weeks |
Diploma in Digital Marketing: Website Management and Design Co-op | |
Morning Schedule: NA |
Afternoon or Evening Schedule: 840 hours within 40 weeks |
Diploma in Digital Marketing: Digital Marketing Professional Co-op | |
Morning Schedule: NA |
Afternoon or Evening Schedule: 1260 hours within 58 weeks |
Attestation of College Studies, International Business Management Practicum | |
Morning Schedule: 300 hours within 20 weeks |
Afternoon or Evening Schedule: 300 hours within 20 weeks |
Attestation of College Studies, Digital Marketing Specialist Practicum | |
Morning Schedule: NA |
Evening Schedule: 300 hours within 20 weeks |
*Prices displayed in a local currency are approximate and based on daily exchange rates, which fluctuate. Invoices and payments for programs will be in the destination currency.