Please be advised that policies governing our institution are subject to change without prior notice. In the event of any discrepancies or inconsistencies between the policies outlined on the website and those documented in the student enrollment contracts, the policies displayed on the website shall take precedence and supersede any conflicting information in the enrollment contracts.
The minimum pass grade for courses at Greystone College is 60%. Students must achieve a grade of 60% or above to successfully complete a course and receive credit.
Good Academic Standing
Academic Warning
Academic Probation
Dismissal
Unsatisfactory Progress and Fall-back Options
To be admitted to any Greystone College program, prospective students must meet specific requirements regarding prior education, language proficiency and minimum age, where applicable.
All applicants must submit, with their application, academic records and other documents deemed necessary for admission purposes.
If a prospective student does not meet the program admission requirements, neither the institution nor the student can waive the requirements.
(applicable to all Greystone College campuses)
Provide a proof of proficiency in the language of instruction (English or French), as applicable to the program of study.
For programs offered in English, international students or students whose first language is not English must demonstrate language proficiency by providing proof of one of the following:
To be admitted to College Greystone Montreal, an applicant must:
If the applicant does not possess a secondary school diploma, they will be considered for admission based on the skills and experience they have acquired since leaving school. The applicant is required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary of professional accomplishments, and two letters of recommendation from both their current and previous employers. The applicant may be interviewed by the Registrar’s or Academic office to further assess their suitability for admission to the program of study.
Attestation of College Studies (AEC) Program
An applicant is eligible for an Attestation of College Studies program (AEC) if they:
To be admitted to Greystone College Toronto, an applicant must:
Have an Ontario Secondary School Diploma (OSSD) or equivalent. Accepted equivalents include:
If the applicant does not meet the academic qualifications listed above, they must:
To be admitted to Greystone College Vancouver, an applicant must:
*Mature student status may be granted to applicants who are over 19 years old and have not completed secondary school or equivalent. The applicants will be considered for admission based on the skills and experience they have acquired since leaving school. The applicant is required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary of professional accomplishments, and two letters of recommendation from both their current and previous employers. The applicant may be interviewed by the Registrar’s or Academic office to further asses their suitability for admission to the program of study.
Applications sent through an agency are processed by the centralized registration team. Applications by a “walk-in student” are processed on campus.
All applications are processed in accordance with the requirements of the relevant provincial regulatory body.
Greystone College encourages applications from prospective students who seriously intend to study at our schools to further their education in Canada. To that end, potential students must comply with Canada’s federal and provincial laws and understand the gravity of providing false information or misrepresenting themselves to immigration authorities, to Greystone College, or to any other government agency.
Students are expected to attend all classes and must be on time for class and after breaks and cannot miss any assessments.
The minimum attendance requirement for Greystone College is 80% for each course/module. Students arriving late or leaving early for any reason are to be marked “late” (L), “excessively late” (K), or “absent” (A).
Students must email their instructor as soon as reasonably practicable in the case of an unplanned absence. An unplanned absence can be due to unforeseen circumstances beyond their control. If a student must be absent for an extended period, two (2) or more days, they must advise their instructor and the Assistant/Director, Greystone College Programs. Students must provide adequate documentation to the Assistant/Director, Greystone College Programs to be allowed to submit an assignment late, or sit an exam later, due to absenteeism.
Students will be graded “0%” if they miss an assessment without providing adequate medical information in advance of the assessment.
Students may be marked “excused” (E) only at the discretion of the Assistant/Director, Greystone College Programs. Please note that work is not an acceptable excuse to be late or absent. Acceptable documentation includes, but is not limited to, a doctor’s note, death certificate, immigration or government letter.
Greystone College Vancouver and Greystone College Toronto students who fail to meet the minimum attendance requirement of 80% will be subject to disciplinary actions, up to and including dismissal.
Instructors must report a student to the Director, Greystone College Programs when student’s absences reach 20% of unjustified absences. Should the student not provide acceptable documentation to account for the absences, the Director, Greystone College Programs reserves the right to no longer allow the student to attend the course. However, the student still maintains the right to submit assignments and write all examinations for the course.
Students must log into class on time and maintain their connection throughout the class with cameras on. Students who are logged in to their class but are unresponsive to questions and have their cameras off will be marked as either “late”, “excessively late”, or “absent” per the attendance policy.
Students are not allowed to complete course assessments without instructor invigilation and activated cameras. If a student circumvents this, any completed assessment grade will be reduced to zero (0).
Absenteeism due to internet connectivity will be recorded as absence, late or excessive late.
International students with valid study permits must meet certain conditions to maintain their legal status in Canada, including the requirement to be actively pursuing studies by maintaining continuous enrolment at a Designated Learning Institution (DLI).
Under certain circumstances beyond their control, the students may be eligible to take an authorized leave from studies of up to a maximum of 150 days, and still be considered actively pursuing studies during the approved period.
Any leave taken from a program of study at Greystone College is subject to approval by the Director, Greystone College Programs.
It counts as authorized leave if:
Students cannot work on or off campus during an authorized leave from study, even if their study permit says they are allowed to work in Canada.
Students are also responsible for ensuring and planning for permit extensions (Study Permit or Work Permit) that may be necessary because of the authorized leave. Any costs associated with these extensions are the sole responsibility of the student.
Students approved for the authorized leave are not required to inform the Immigration, Refugees, and Citizenship Canada (IRCC), but must retain a confirmation of authorized leave approval for their records. In accordance with applicable regulations, the Government of Canada officers may request evidence of compliance from the student or the College.
Should the student request an authorized leave during the work experience placement, the approval will be subject to additional permissions from the employer and the Co-op department. Where possible, the student must make up lost time during the absence by rearranging the work schedule with the employer.
References:
Immigration and Refugee Protection Regulations SOR-2002-227
All assignments and final course grades may be appealed by individual students, as per the procedure outlined in this policy.
This policy is applicable to Greystone College Montreal only.
The College makes every effort to ensure that all equipment and facilities are properly maintained and all required safety devices are in working order. Any concerns or issues regarding health and safety must be reported to a senior campus administrator such as the Student Services Manager, who will report the issue to the Senior National Director.
Greystone College is committed to providing equal educational opportunities to all students, including those with disabilities. In addition, it is committed to addressing the physical, systemic, technological, and attitudinal barriers that can limit the inclusion of students with disabilities.
Students that are found plagiarizing or in violation of academic integrity standards are subject to disciplinary action at the discretion of the Assistant/Director, Greystone College Programs.
Outlined below is the definition of plagiarism applicable to every program at Greystone College.
A student is considered plagiarizing by:
A student is considered self-plagiarizing by:
Plagiarism is representing, intentionally or unintentionally, the words or ideas of another as one's own work without correctly acknowledging the source, in any educational setting. It is the responsibility of the student to learn and use the correct methods of avoiding plagiarism in each class.
Deliberate plagiarism is an extremely serious offense that may result in failing the course. Plagiarism includes not only copying from a published source or using internet materials without appropriate acknowledgment, but also presenting another student’s work as your own. If you include outside sources in your work, you must cite these sources using the appropriate format requested by your instructor. Most instructors request current APA citation.
Self-plagiarism occurs when you submit your own previously produced work, for which you have received credit in another course. You are not allowed to self-plagiarize in any Greystone College course. If we find plagiarism in any essay or assignment, the assignment will receive a zero grade, the academic department will be notified in writing, and further disciplinary action may be taken.
We encourage you to study together and to discuss information and concepts covered in class with other students. However, it is academically dishonest to copy from someone or to let someone copy from you. If you let someone copy your work, you and the person who copied from will both receive a zero grade for that assignment and disciplinary action may be taken.
If an instructor suspects a student is plagiarizing, they will:
Once the Assistant/Director, Greystone College Programs receives an email from an instructor regarding suspected plagiarism, all documentation must be reviewed by the academic department.
First occurrence
While on the premises, in an online environment, or during activities or events hosted by Greystone College, the following behaviors are prohibited:
If under any circumstances, a prohibited activity occurs, the following outlines the procedure for reporting, addressing, and remedying the activity:
Greystone College’s Sexual Violence & Misconduct policy defines sexual violence and misconduct and outlines training, reporting, investigative, and disciplinary responses to complaints and reports made by students, staff or faculty about incidents that take place on campus, at Greystone College events, or that involve the Greystone College community.
Our full sexual violence and misconduct policies can be reviewed under the following links:
Greystone College Montréal Sexual Violence Policy
While completing a program of study at Greystone College, students are expected to adhere to the Student Code of Conduct, maintain good academic standing, and comply with all applicable College policies.
Greystone College may dismiss a student from a program on any of the grounds listed below. While the list is not exhaustive, it aims to give students an understanding of behaviors warranting disciplinary action. Specific examples of unacceptable behavior are included; however, students should be aware that their behavior may still be against the Code of Conduct even if it is not on the list.
The grounds for dismissal include engaging in, attempting to engage in, or assisting others to engage in any of the actions described below:
Academic Misconduct:
Disruption or Interference:
Failure to Comply:
Fraud, Misrepresentation or False Information:
Misconduct Against Persons:
Misconduct Against Property:
Substance Use and Smoking:
Unauthorized Possession or Use of Dangerous Substance or Objects:
Unauthorized Use of College Facilities, Equipment or Services:
Contravention of Other College Policies or Laws :
Students who do not meet the expected Student Code of Conduct will be subject to the procedures outlined below, which may include immediate dismissal from Greystone College, depending on the severity of the misconduct.
The Academic Management team reserves the right to initiate immediate measures, such as asking the student to leave the campus premises for the remainder of the day, suspending access to LMS, and taking any other appropriate disciplinary actions as/when deemed necessary.
The procedure by which a student may be dismissed from a program is as follows:
Any of the following, if substantiated, will result in immediate dismissal without a warning letter or probationary period:
The student has the right to appeal in writing to the Director, Greystone College Canada within five (5) business days of the decision. The appeal must be accompanied by sufficient evidence to support the dispute.
The Director will provide a written response to the student that includes a final decision. All cases will be concluded as soon as possible and no later than thirty (30) calendar days after receiving the student’s written appeal notice.
References:
Greystone College shall refund tuition and other fees paid under an enrolment contract according to the refund circumstances and regulations local to each Greystone College campus, as detailed below. Each campus refund policies and procedures are set by their relevant provincial governing body.
For information regarding cancellation of the Educational Services Contract and refunds of fees paid, see articles 70 to 75 of the Act Respecting Private Education Chapter E-9.1 (Legis Quebec).
Full Refunds
If a student has entered into a contract with Greystone College for a vocational program, the college shall refund all fees paid for the program in the following circumstances:
Full refunds minus service fee
Greystone College shall give a refund of all fees paid for a vocational program, except the 20% of the total fees for the program or $500, whichever is less, in the following circumstances:
Partial refunds
Greystone College shall give a student a refund of the fees paid for a vocational program if:
Withdrawal/expulsion - programs up to 12 months in duration
Withdrawal/expulsion - programs longer than 12 months in duration
If a program is scheduled to be longer than 12 months, Greystone College shall give a refund for the initial 12-month and any subsequent period of the program as follows:
Refund of compulsory fees
Greystone College may only charge or collect compulsory fees for a program after the fees have been published by the Superintendent.
If the college collects a compulsory fee that has not been published by the Superintendent, a refund of the fee will be provided to the student upon written request.
No retention of refund
The college cannot deduct money from a refund a student is entitled to for a vocational program if the student owes money for other services or non-vocational programs offered by the college.
Timing of refunds
Greystone College is required to issue a fee refund within 30 days of a student giving a written notice of cancellation or withdrawal or 30 days of providing to a student a written notice of expulsion from the college.
If a student does not meet the admission requirements at the time the program begins, the college is required to issue a refund of fees within 30 days of the start of the program.
If a student does not attend the first 14 days of classes, the college can cancel the contract and must issue a refund within 45 days of the start of the program.
Currency
All refunds will be paid in Canadian Dollars.
Additional information regarding tuition refunds can be found in the following document – Private Career College Students’ Rights and Responsibilities at https://www.ontario.ca/page/private-career-college-students-rights-and-responsibilities
Circumstances when refund is payable | Amount of refund |
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Before program start date, institution receives a notice of withdrawal: |
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100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
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Institution may retain up to 10% of tuition, to a maximum of $1,000. |
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Institution may retain up to 20% of tuition, to a maximum of $1,300. |
After program start date, institution provides a notice of dismissal or receives a notice of withdrawal |
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Institution may retain up to 30% of tuition. |
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Institution may retain up to 50% of tuition. |
Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education): |
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Institution may retain up to 50% of the tuition paid. |
Institution receives a refusal of study permit (applies to international students requiring a study permit): |
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100% tuition and all related fees, other than application fee. |
Fees charged for textbooks and other course materials will be refunded if the student does not receive these course materials and the student withdraws, is dismissed, or does not attend any of the first 30% of the hours of instruction of the program
If a student withdraws or is dismissed after 30% of the period of instruction hours specified in the contract have been provided, no refund will be issued.
Institution must pay the tuition or fee refund within 30 days after the following applicable date:
This policy applies to all co-op and practicum programs, except TESOL programs. The practicum policy for TESOL programs is dictated by separate governing bodies and is not outlined in this document.
Students who enroll in a program that includes a work experience component are required to engage in job duties that are relevant to the learning objectives of the program.
Co-op Work Placement: Co-op work placement is an integral component of all Co-op programs, that is provided by a host organization in which a student obtains practical skills relevant to the learning objectives of the program. For Greystone College Vancouver programs, co-op placements are paid. For Greystone College Toronto programs, co-op placements may be paid or unpaid.
Practicum Work Placement: Currently, practicum placements apply only to the Attestation of College Studies, International Business Management in Montréal. Practicum placements are unpaid.
Work experience placements are in Canadian workplaces and within the geographic area indicated in the student enrolment contract.
Co-op Work Placement: The length of placement shall not be more than 50% of the total length of the program that the student is enrolled in.
Practicum Work Placement: The length of placement is dependent on the program of study and shall not exceed 20% of the total length of the program that the student is enrolled in.
The length of the work experience component varies according to the program of study. The following tables highlight the required hours for the various programs at the Vancouver, Toronto, and Montreal campuses.
Diploma in Business Communications Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: 800 hours within 40 weeks |
Diploma in International Business Management Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Afternoon or Evening Schedule: 800 hours within 40 weeks |
Diploma in Project Management | |
Morning Schedule: NA |
Evening Schedule: 1000 hours within 50 weeks |
Diploma in Customer Service Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Afternoon or Evening Schedule: 800 hours within 40 weeks |
Diploma in Hospitality Operations Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: 800 hours within 40 weeks |
Diploma in Digital Marketing: Social Media Professional Co-op | |
Morning Schedule: 720 hours within 24 weeks |
Afternoon or Evening Schedule: 800 hours within 40 weeks |
Diploma in Digital Marketing: Website Management and Design Professional Co-op | |
Morning Schedule: NA |
Afternoon or Evening Schedule: 800 hours within 40 weeks |
Diploma in Digital Marketing: Digital Marketing Professional Co-op | |
Morning Schedule: NA |
Afternoon or Evening Schedule: 1160 hours within 58 weeks |
Diploma in Data Analytics | |
Morning Schedule: 450 hours within 20 weeks |
Evening Schedule: NA |
Diploma in Front End Development | |
Morning Schedule: NA |
Evening Schedule: 600 hours withing 30 weeks |
Diploma in Full Stack Developmentp | |
Morning Schedule: NA |
Evening Schedule: 960 hours within 48 weeks |
Diploma in Business Communications Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: 840 hours within 40 weeks |
Diploma in International Business Management Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: 840 hours within 40 weeks |
Certificate in Hospitality Skills Co-op | |
Morning Schedule: 252 hours within 12 weeks |
Evening Schedule: NA |
Diploma in Customer Service Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: 840 hours within 40 weeks |
Diploma in Hospitality Operation Co-op | |
Morning Schedule: 524 hours within 24 weeks |
Evening Schedule: NA |
Diploma in Digital Marketing: Social media Professional Co-op | |
Morning Schedule: 840 hours within 40 weeks |
Evening Schedule: NA |
Diploma in Digital Marketing: Website Management and Design Professional Co-op | |
Morning Schedule: NA |
Evening Schedule: 840 hours within 40 weeks |
Attestation of College Studies, International Business Management Practicum | |
Morning Schedule: 120 hours within 4 weeks |
Afternoon or Evening Schedule: 120 hours within 4 weeks |
Attestation of College Studies, Digital Marketing Specialist Practicum | |
Morning Schedule: NA |
Evening Schedule: 150 hours within 4 weeks |
*Prices displayed in a local currency are approximate and based on daily exchange rates, which fluctuate. Invoices and payments for programs will be in the destination currency.