Specialization in Business Basics

Compiled from BSB30120 Certificate III in Business


Package 6 consecutive units in our BSB30120 Certificate III in Business and on successful completion get a Specialization in Business Basics.

The Specialization in Business Basics gives students the flexibility to package 6 consecutive units found in our BSB30120 Certificate III in Business. On successful completion of these units, you will have started developing key skills to support you in a variety of business services job roles.

Students who complete these units will have the option to continue on and study the rest of the BSB30120 Certificate III in Business if they choose.

Why Choose the Specialization in Business Basics

  • This short-term study option is ideal for gap year students or those looking for an introduction to our full qualifications
  • Explore and develop a wide range of business skill sets to support your success in business services jobs – the specific skills you learn will depend on the 6 units you take
  • Receive a Statement of Attainment for each unit that you complete successfully
  • Upon completion of the Specialization in Business Basics, you have the option to continue on and complete the full BSB30120 Certificate III in Business
  • Combine your program with progressive qualifications and build a long-term study plan to achieve your learning and career goals

Brisbane, Melbourne, Sydney

Please note that due to the COVID-19 pandemic, Greystone College Australia plans to continue to run its online classes for VET students until at least the end of 2022.


Weekday 28-34 weeks
Weekend 28-34 weeks

(20 hours/week)
Includes 6 hours/week online study + 14 hours/week in class study

Total length includes 24 weeks study + up to 10 weeks scheduled breaks


Intermediate 1


2022 - Jan 3, Jan 31, Mar 28, Apr 25, May 23, Jul 18, Aug 15, Sep 12, Nov 7, Dec 5


Feb 28 - Mar 25; Jun 20 - Jul 15; Oct 10 - Nov 4; Dec 26 - Jan 2, 2023



Work while you study

In Australia student visas typically include the right to work up to 40 hours every 2-week period once your course starts. Working while you study is a great way to immerse yourself in Australian life and earn extra money. Learn more about top industries and typical student jobs available in your study city.

Program Units

Take 6 consecutive units out of the following 13 units offered in the BSB30120 Certificate III in Business.*

*Units offered in the BSB30120 Certificate III in Business run in sequence. When you take the specialization, the particular 6 units available to you will depend on your start date.

Apply Critical Thinking Skills in A Team Environment you will learn how to use advanced level critical thinking skills in the workplace. Topics include: Establish role of critical thinking in the workplace; Lead critical thinking process; Develop critical thinking mindset. In BSBXCM301 Engage in Workplace Communication you will learn how to use critical thinking skills to find solutions to workplace problems. Topics include: Prepare to address workplace problems; Evaluate solutions for workplace problems, Finalise and review solution development processes. Note: These two units are combined during one study term.

In this unit you will learn how to effectively express, present and debate ideas, using creative techniques to engage others. Topics include: Establish framework for communication; Develop ideas for communication; Debate and discuss ideas.

In this unit you will learn how to receive, collect, organise and apply workplace information. Topics include: Receive, acquire and assess information; Organise information; Review information needs.

In this unit you will learn how to identify customer needs, and deliver and improve customer service. Topics include: Identify customer needs; Deliver a service to customers; Evaluate customer service delivery.

In this unit you will learn how to improve your personal wellbeing in the workplace. Topics include: Recognise factors that impact personal wellbeing; Plan communication with supervisor; Communicate with supervisor; Investigate available wellbeing resources.

Package this Program

Combine progressive programs to create a long-term study plan at Greystone College Australia and earn multiple qualifications. Study as long as 5 years by combining your Specialization in Business Basics with other qualifications. Learn more about package programs, and explore other program options.

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