Certificate III in Business

Build transferable skills that will give you a foundation for a variety of business services job roles


Develop key skills and knowledge to support your success in a range of roles across various industries.

Explore how to conduct a range of routine tasks that require technology and business skills, and learn to establish your own work performance. This qualification will help you develop critical thinking skills to support effective decision makings, allowing you to apply relevant theoretical knowledge to support your work. You will also learn to provide technical advice and support to a team.

Short-term study option: Take the Specialization in Business Basics and complete 6 consecutive units from the BSB30120 Certificate III in Business.

Why Choose the BSB30120 Certificate III in Business

  • Explore and develop a wide range of business skill sets to support your success in business services jobs
  • Develop soft skills like critical thinking, articulating and debating ideas effectively, and customer service
  • Explore current business topics like sustainability, inclusive work practices, and safety
  • Combine your program with progressive qualifications and build a long-term study plan to achieve your learning and career goals

Adelaide, Perth, Brisbane, Melbourne, Sydney


Weekday 60-66 weeks
Weekend 60-66 weeks

(20 hours/week)
Includes 6 hours/week online study + 14 hours/week in class study

Total length includes 48 weeks study + up to 18 weeks scheduled breaks

Weekday schedule: Monday/Tuesday available at Adelaide, Brisbane, Melbourne, and Sydney campuses
Weekend schedule: Friday/Saturday available at Adelaide, Brisbane, Melbourne, and Sydney campuses


Intermediate 1


2024 - Jan 29, Feb 26, Mar 25, May 20, Jun 17, Jul 15, Sep 9, Oct 7, Nov 4, Dec 30


2024 - Jan 1 - 26; Apr 22 - May 17;
Aug 12 - Sep 6; Dec 2- 20; Dec 23-27 (Christmas)



Work while you study

In Australia student visas typically include the right to work up to 48 hours every 2-week period once your course starts. Working while you study is a great way to immerse yourself in Australian life and earn extra money. Learn more about top industries and typical student jobs available in your study city.

Program Units

Apply Critical Thinking Skills in A Team Environment you will learn how to use advanced level critical thinking skills in the workplace. Topics include: Establish role of critical thinking in the workplace; Lead critical thinking process; Develop critical thinking mindset. In BSBXCM301 Engage in Workplace Communication you will learn how to use critical thinking skills to find solutions to workplace problems. Topics include: Prepare to address workplace problems; Evaluate solutions for workplace problems, Finalise and review solution development processes. Note: These two units are combined during one study term.

In this unit you will learn how to effectively express, present and debate ideas, using creative techniques to engage others. Topics include: Establish framework for communication; Develop ideas for communication; Debate and discuss ideas.

In this unit you will learn how to receive, collect, organise and apply workplace information. Topics include: Receive, acquire and assess information; Organise information; Review information needs.

In this unit you will learn how to identify customer needs, and deliver and improve customer service. Topics include: Identify customer needs; Deliver a service to customers; Evaluate customer service delivery.

In this unit you will learn how to improve your personal wellbeing in the workplace. Topics include: Recognise factors that impact personal wellbeing; Plan communication with supervisor; Communicate with supervisor; Investigate available wellbeing resources.

Package this Program

Combine progressive programs to create a long-term study plan at Greystone College Australia and earn multiple qualifications. Study as long as 5 years by combining your BSB30120 Certificate III in Business with other qualifications. Learn more about package programs, and explore other program options.

Ready to make the next step?