Specialization in Workplace Fundamentals

Compiled from BSB20120 Certificate II in Workplace Skills


Package 6 consecutive units from the BSB20120 Certificate II in Workplace Skills and on successful completion get a Specialization in Workplace Fundamentals.

The Specialization in Workplace Fundamentals gives you the flexibility to package 6 consecutive units found in our BSB20120 Certificate II in Workplace Skills. On successful completion of these units, you will have started building fundamental skills required for entry level work.

Students who successfully complete our BSB20120 Certificate II in Workplace Skills - Specialization in Workplace Fundamentals will be entitled to receive a Statement of Attainment for units completed successfully. The full BSB20120 Certificate II in Workplace Skills is available by completing the remaining units offered in the program.

Why Choose the Specialization in Workplace Fundamentals

  • This short-term study option is ideal for gap year students or those looking for an introduction to our full qualifications
  • Develop transferable hard and soft skills that employers are looking for – the specific set of skills you build will depend on the units you take
  • Receive a Statement of Attainment for each unit that you complete successfully
  • Upon completion of the Specialization in Workplace Fundamentals, you have the option to continue on and complete the full BSB20120 Certificate II in Workplace Skills
  • Combine your program with progressive qualifications and build a long-term study plan to achieve your learning and career goals

Adelaide, Brisbane, Perth, Melbourne, Sydney


Weekday 28-34 weeks
Weekend 28-34 weeks

(20 hours/week)
Includes 6 hours/week online study + 14 hours/week in class study

Total length includes 24 weeks study + up to 10 weeks scheduled breaks

Weekday schedule: Monday/Tuesday available at Brisbane, Melbourne, and Sydney campuses
Weekend schedule: Friday/Saturday available at Brisbane, Melbourne, and Sydney campuses


Beginner 4


2024 - Jan 29, Feb 26*, Mar 25, May 20, Jun 17, Jul 15, Sep 9, Oct 7, Nov 4, Dec 30


2024 - Jan 1 - 26; Apr 22 - May 17;
Aug 12 - Sep 6; Dec 2- 20; Dec 23-27 (Christmas)



Work while you study

In Australia student visas typically include the right to work up to 48 hours every 2-week period once your course starts. Working while you study is a great way to immerse yourself in Australian life and earn extra money. Learn more about top industries and typical student jobs available in your study city.

Program Units

Take 6 consecutive units out of the following 10 units offered in the BSB20120 Certificate II in Workplace Skills.*

*Units offered in the BSB20120 Certificate II in Workplace Skills run in sequence. When you take the specialization, the particular 6 units available to you will depend on your start date.

In this unit you will learn how to apply basic communication skills in the workplace. You will learn to gather information and to communicate appropriately in speaking and writing. Topics include: Identify communication requirements; Communicate using verbal and non-verbal communication skills; Draft written communications.

In this unit you will learn how to receive, collect, organise and apply workplace information. Topics include: Receive, acquire and assess information; Organise information; Review information needs.

In this unit you will learn how to work effectively in business environments. You will learn to identify and work to organisational standards, manage your workload, and work as part of a team. Topics include: Identify the business context; Work in a team; Develop effective work habits.

In this unit you will learn how to improve your personal wellbeing in the workplace. Topics include: Recognise factors that impact personal wellbeing; Plan communication with supervisor; Communicate with supervisor; Investigate available wellbeing resources.

In this unit you will learn how to use time management processes to organise and complete work tasks. You will also learn how to seek and review feedback to improve your time management skills. Topics include: Organise work schedule; Complete work tasks; Review work performance.

Package this Program

Combine progressive programs to create a long-term study plan at Greystone College Australia and earn multiple qualifications. Study as long as 5 years by combining your Specialization in Workplace Fundamentals with other qualifications. Learn more about package programs, and explore other program options.

Ready to make the next step?