Cancellation before arrival
- ILSC will refund all alternative accommodations fees paid in advance, other than non-ILSC accommodation, if the visa is denied by the Canadian Government, provided notice of the cancellation is received 30 days before the scheduled alternate accommodation start date.
- Alternative Accommodation cancellation made more than 30 days prior to check-in, ILSC will refund 100% of your rent.
- Alternative Accommodation cancellations made less than 30 days prior to check-in will be charged the lesser of 4 weeks accommodation or actual time booked by ILSC. ILSC will also retain the non-refundable placement fee, damage deposit and amenities fee.
Cancellation after arrival
- If you wish to cancel your stay at GEC VIVA TOWER, a minimum 30 days written notice before original check-out date is required to process a refund.
