 Cancellation and Refund Policy (ILSC - San Francisco)
To receive a refund of any portion of tuition fees, you must give ILSC written notice that you intend to withdraw from the program in which you have enrolled. If your Study Permit or Visa is denied, or you cancel before your program start date, ILSC will retain the $100 non-refundable Registration Fee and if applicable, the $150 Accommodation Registration Fee. If you cancel in writing after your program starts or are dismissed from ILSC for just cause after your program starts, you will be refunded the following proportion of your tuition fees:
- Less than 4 weeks completed (- of a 4 week or less program*): no refund.
- Less than 4 weeks completed (- of a program more than 4 weeks long): no refund for the first 4 weeks, and then prorated refund for amounts greater than those 4 weeks tuition, less non-refundable fees up to $350. However, students who have completed 50% or more of their registered program will not be entitled to any refund.
- More than 4 weeks completed: no refund for the first 4 weeks, and then prorated refund for amounts greater than those 4 weeks tuition, less non-refundable fees up to $350. However, students who have completed 50% or more of their registered program will not be entitled to any refund.
- Prorated refunds will be calculated on a weekly basis with a partial week being considered a whole week.
If you have an F-1 student visa with an I-20 issued by ILSC and you cancel before your program starts or do not show up for class, we will retain the first 4 weeks of tuition fees as well as all non-refundable charges up to $350.
Change of schedules is considered the same as cancellation. For example, for a schedule change of full-time intensive (28 lessons/week) to full-time (20 lessons/week), you will have to cancel the whole program and re-apply for the full-time program. Monetary charges as indicated above will apply.
Specialty programs are not transferrable to core programs. If you change your program from a specialty program to a core program, you have to cancel the specialty program and re-apply for the core program.
If you are eligible for a refund under the conditions above, you will receive the refund within 45 days of ILSC receiving written notice of cancellation or ILSC’s notice to you of dismissal.
*Program is defined as whatever length of time a student registers for.
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